- BMO Financial Group (Brookfield, WI)
- …and/ or end - user materials. + Assists with the documentation of end user materials. + Assists with training and transition of processes and ... enterprise-wide focus. + Provides specialized consulting, analytical and technical support . + Exercises judgment to identify, diagnose, and solve...day one - for yourself and our customers. We'll support you with the tools and resources you need… more
- Henry Ford Health System (Detroit, MI)
- …resolution. + Serve as the primary resource for the application-specific creation of user IDs and passwords specific to the automated dispensing systems and software ... applications. Maintains User IDs in user database/server. Works closely...Dispensing Systems, for business unit staff and other professional end users of department specific software, for IS and… more
- Towne Park (Plymouth Meeting, PA)
- …patch the system to ensure the latest features and security updates are in place. ** User Support & Training:** + Provide technical support and guidance to ... role involves ensuring system accuracy, managing configuration updates, supporting end -users, analyzing workforce data, and implementing process improvements to… more
- Janus Henderson Investors (Manhattan, NY)
- …and professional user experience. + Deliver remote and onsite technical support to global employees across multiple time zones. + Diagnose and resolve hardware, ... onboarding and offboarding processes, including device setup, account provisioning, and user orientation. + Maintain detailed documentation of support requests,… more
- University of Rochester (Rochester, NY)
- …Technology teams and/or department. Provides high level hardware and application support , consultation, analysis, troubleshooting, design and operational support ... wide range of systems, applications and customized needs in support of all functions. Provides remote and hands-on ...expertise in a broad range of technology services, from end -point security to remote access. + Assists with application… more
- Robert Half Technology (Washington, DC)
- … for users based on dispatched tickets or on-site requests. + Perform break/fix support for government-issued end - user devices (eg, replacing hard drives, ... Description Deskside Support Technician Location: Washington, DC (100% On-Site; will...and focuses on delivering exceptional "white glove" service to end -users. You will work independently through a ticketing system… more
- Tesla Laboratories. Inc. (Washington, DC)
- …needs of the customer including hardware and software issues, desktops, peripherals, and end user issues. Responsibilities : + Identify and resolve issues ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and operational… more
- S&P Global (WI)
- …to help enterprise organizations to make better business decisions to support diverse business outcomes. **Responsibilities and Impact:** Subject Matter Experts ... provide front-line client support to our valued subscribers of our powerful, complex... the delivery and training of these solutions to end users to help optimize the impact of the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and provide continuous feedback to requestors on status of their queries, Provide support the HR function and business lines by aiding the workers with their ... capabilities, to resolve HR business requests quickly (essential) + Leverage end -to- end process documentation, FAQs, procedures, policies, and other knowledge… more
- ENS Solutions (Norfolk, VA)
- …Active Directory on prem and cloud, and Group Policies + Experience with end user technology deployments and upgrades + Experience with supporting Microsoft ... incidents via ticket queue + Experience with providing hands on PC and mobile support to end users + Ability to be an active member and solve problems by… more
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