- TEKsystems (Flint, MI)
- …(by telephone or instant message) in a timely and accurate fashion, and provide end - user assistance where required. This high volume service position will allow ... you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Duties & Responsibilities: * Provide outstanding service to, and build relationships with colleagues every day * Work individually and… more
- TEKsystems (New York, NY)
- Job Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service ... Desk ticket technical notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue, supporting all locations in the region and company. Send Corporate IT communications to internal customers. 2. Support and… more
- TEKsystems (Cherry Hill, NJ)
- …equipment. Escalate as necessary. * Provide front-line primary technical support to end users on various technical issues and problems relating to hardware, ... software, and peripherals. * Provision and disable user accounts, reset and update passwords, modify group memberships, and manage Office 365 membership and… more
- SAIC (NJ)
- …Excellent written and verbal communication skills using both technical and user -friendly language. + Possess a flexible personality, self-motivated and willingness ... civilian, and intelligence markets. Our robust portfolio of offerings includes high- end solutions in systems engineering and integration; enterprise IT, including… more
- AbbVie (Waco, TX)
- …or activities: + Maintain a clean and organized work area during and at the end of each shift. + Assist in achieving environmental, health, and safety goals by ... a professional and effective manner, within a team-oriented environment. + Basic user knowledge and understanding of Windows based computer systems such as Microsoft… more
- AbbVie (Waco, TX)
- …the following: + Maintain a clean and organized work area during and at the end of each shift. + Assist in achieving environmental, health, and safety goals by ... a professional and effective manner, within a team-oriented environment. + Basic user knowledge and understanding of Windows-based computer systems such as Microsoft… more
- General Dynamics Information Technology (Seattle, WA)
- …to the operation of the telecommunications and video systems. + Provides end - user training of telecommunications and video features and functionality. WHAT ... YOU'LL NEED TO SUCCEED: * Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable. * Required Experience: 3+ years of related experience * Required Technical Skills: Telecommunications and video experience with AVAYA and… more
- NTT DATA North America (Hudson, NY)
- …assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues. Perform scheduled moves, ... at this level to management. Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring… more
- TEKsystems (Harrisburg, PA)
- …Help Desk Analyst to provide technical support for business applications and end - user issues. This role involves assisting users with login problems, ... password resets, and troubleshooting application-related concerns while escalating tickets when necessary. Strong communication skills and the ability to work effectively in a team environment are essential. Key Responsibilities + Answer help desk phone calls… more
- Siemens Energy (Colby, KS)
- …should be made to ensure that all team members return home safely at the end of each day! **How You'll Make an Impact** + Service, maintain, and troubleshoot errors ... and remotely. + Support customer remotely and onsite and provides 2nd and 3rd level user support in case of arising issues. Deliver quality in a timely manner while… more