- Arizona Public Service (Phoenix, AZ)
- …continuously improve IT services across the enterprise . You'll serve as the Major Incident Management (MIM) subject-matter expert, partnering with the ... Enterprise Emergency Management and IT Disaster...your day would be like: + Lead and coordinate Major Incident Management (MIM) activities,… more
- American Express (Phoenix, AZ)
- …global fixes and thorough reporting on resolutions + Oversees and manages EMIM ( Enterprise Major Incident Management ) bridges, coordinating efforts ... maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise -wide transparency, consistency, and alignment with cutting-edge data standards… more
- Cognizant (Fort Mill, SC)
- …established SLAs. + Document detailed incident timelines and key milestones during Major Incidents. + Utilize incident management tools such as ... **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of...incidents. + Apply ITIL best practices and adhere to incident management procedures and protocols. + Organize… more
- Cognizant (Fort Mill, SC)
- …Minimum 4+ years of experience in Major Incident Management . . Strong understanding of enterprise technologies: servers, databases, networks, mainframes, ... ** Major Incident Manager - Onsite** **Location:**...** Major Incident Manager - Onsite** **Location:** Fort Mill, SC...middleware, APIs, virtualization, etc. . Proficiency in incident management tools (eg, ServiceNow, Xmatters). .… more
- Capgemini (New York, NY)
- …manager **Location:** New York, NY **Travel:** 25% **Job Description** Perform end-to-end Major Incident Management for complex, integrated e-commerce and ... **Job Title:** Major Incident Manager 2 - Onsite...services through systematic troubleshooting and technical leadership. Govern the enterprise -wide IT Service Management operations including Problem,… more
- Warner Bros. Discovery (Atlanta, GA)
- … + Own and manage the end-to-end incident management and major incident processes across the enterprise , ensuring alignment with ITIL best ... Management , to ensure the incident management process is tightly aligned with enterprise ...of the incident management and major incident management processes. +… more
- Bank of America (Charlotte, NC)
- Cyber Incident Response & Management Co-Lead Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Cyber- Incident -Response Management -Co-Lead\_25045639) **Job Description:** At Bank of… more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. As a Senior Manager, Incident Management for CVS Health, you will be a strategic leader responsible for ... overseeing the end-to-end incident management process across critical clinical prior...years in leadership roles. + Proven track record managing major incidents in complex enterprise environments. +… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Tier 2 incident responses, and drives continuous improvement of the Incident Management process. Requirements + Supports the restoration of network ... at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible...+ Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more