- Commander, Navy Installations (Millington, TN)
- …Advises management on issues and risks identified by the NAF IT enterprise service desk program. Advises management on cost/benefit analysis of service desk ... (PCI) data security standards. Knowledge of the operations and processes for incident , problem, service request and event management Knowledge of successful… more
- Koniag Government Services (San Antonio, TX)
- …implementation of advanced configuration management databases (CMDBs) and change management systems, integrating them with other enterprise IT and security ... management processes with broader cybersecurity operations, including vulnerability management , threat intelligence, and incident response. + Ensures that… more
- Southern California Edison (Pomona, CA)
- …+ In-depth knowledge of Application Management Services (AMS) models, including incident management , problem management , change management , and ... Join the Clean Energy Revolution Become an Information Technology Product Management , Senior Advisor at Southern California Edison (SCE) and build a better tomorrow.… more
- BAE Systems (Vicksburg, MS)
- …management lifecycle from request to implementation. + ** Incident and Problem Management :** + Support major incident response and contribute to ... align with business needs, monitoring performance, and supporting core IT service management functions like incident , problem, and change management .… more
- Georgia Systems Operations (Tucker, GA)
- …Experience in Security Patch Management , Configuration Management , Firewall Management , Disaster Recovery, Incident Management , and Information ... such as Security Patch Management , Configuration Management , Firewall Management , Disaster Recovery, Incident Management , and Information … more
- General Dynamics Information Technology (Aurora, CO)
- …Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change ... team members, service providers, customers, and stakeholders + Update incident : change documentation, configuration management database (CMDB), knowledge… more
- Cleveland Clinic (Cleveland, OH)
- …Liaises with other process managers to establish integration and collaboration (such as incident , problem, request and change management ). + Lead the regular ... adherence + Chair the Software Advisory Board (SAB), aligning software strategy with enterprise goals across IT, Security, Finance, and business units. + Define and… more
- UGI Corporation (King Of Prussia, PA)
- …unit Service Continuity & Critical Incident Management + Lead major incident management including rapid response, cross-team coordination, executive ... & Service Restoration Management : Strong incident management capabilities including coordination during major service disruptions, stakeholder… more
- Truist (Charlotte, NC)
- …key performance indicators (KPIs) and metrics to measure the effectiveness of Stabilty, Incident Management and Problem Management processes. 8. Liaise with ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...executive leadership to communicate application/system stability, Incident Management and Program Management … more
- Western Digital (San Jose, CA)
- …with Western Digital's digital transformation and growth goals. + Communicate service health, major incident updates, and key metrics to executive and C-Suite ... satisfaction targets are consistently met. + Own Tier 1/2 incident and service request delivery via phone, chat, email,...skills. + Ability to drive process innovation and change management across a global enterprise . **Mindset &… more