- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- City Utilities of Springfield (Springfield, MO)
- …related experience and/or certification in A+, Network +, MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification may be considered ... F). **_IT Endpoint Support Specialist II:_** Certification in MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification is preferred.… more
- OhioHealth (Columbus, OH)
- …the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics, ... and collaboration within the team and consistency throughout the enterprise . Attend leadership meetings as requested to represent the...healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide… more
- TekSynap (Honolulu, HI)
- …Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate ... **Responsibilities & Qualifications** The TekSynapNetwork Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …+ Apply specialized subject matter expertise in one or more areas of service desk operations. + Facilitate and manage video teleconference events using ... at the US Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft...required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or… more
- The County of Los Angeles (Los Angeles, CA)
- …am Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is ... Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work… more
- General Dynamics Information Technology (AL)
- …You will play a crucial role as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests ... and incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently...they cannot resolve to support technicians or a senior analyst and sometimes remotely take over the control of… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- Empire State University (NY)
- …with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base and Tier 2 self-help ... candidate will demonstrate a strong commitment to providing exceptional customer service while developing and implementing effective technical solutions that support… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and ... Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.… more