- NTT America, Inc. (Los Angeles, CA)
- …on administrative and technical matters. + Provide technical support and incident management service desk functions ( Service Now) + Reviews, troubleshoots, ... strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical...with an emphasis on delivery high level of customer service . This position will be a Client based position… more
- Amentum (San Diego, CA)
- …to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing ... team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. **Responsibilities:** +… more
- Criterion Systems (Las Vegas, NV)
- …a government customer on-site inLas Vegas, Nevada. The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The ... + Support the current reporting of weekly and monthly enterprise metrics. + Follow up on technical issues with...and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center. Qualifications… more
- NANA Regional Corporation (Portsmouth, NH)
- …daily operations across multiple IT functions including reporting, help desk support, systems administration, systems development, database analysis, and database ... performance, customer requests, and deliverables. + Deliver exceptional customer service to internal, external, and corporate stakeholders by proactively addressing… more
- City and County of San Francisco (San Francisco, CA)
- …Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and Data ... the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband,… more
- The Foth Companies (Green Bay, WI)
- …Services, connectivity services, IT cybersecurity and compliance, personal computer services, service desk , printing services, digital asset management (covering ... President of IT will serve as Foth's leader for a wide array of enterprise and end-user technology-related functions and services. Our technology team is integral to… more
- General Dynamics Information Technology (Mclean, VA)
- …**Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Leadership,Microsoft Office,SLA Compliance **Experience:** ... an IT Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- NANA Regional Corporation (Fort Benning, GA)
- …and applications specific to the SIE / USSOCOM enterprise , IT service management, Information Technology Infrastructure Library (ITIL), and other relevant ... this role, you will be a part of an enterprise IT Service Management (ITSM) process for...schedules to include nights, weekends, and holidays + Senior Service Desk Technicians (SSDTs) must be able… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... management, and performance tuning. + Knowledge of Information Technology Infrastructure Library (ITIL) framework and experience with ServiceNow Configuration… more
- TekSynap (Honolulu, HI)
- …Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate ... **Responsibilities & Qualifications** The TekSynapNetwork Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting… more