- General Dynamics Information Technology (Washington, DC)
- …comprehensive IT program charged with operating, managing, and advancing the SEC's IT infrastructure . Our dynamic program team of IT leaders and large and small ... to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking...MDM tools (eg, Jamf, Intune). + Respond to help desk tickets, emails, Team Chats, and walk-up requests with… more
- Robert Half Technology (Houston, TX)
- …Project Overview: This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines ... -Support deployment of IP-enabled devices and softphones -Ensure QoS (Quality of Service ) and bandwidth requirements are met Testing & Troubleshooting -Conduct pre-… more
- SAIC (Hampton, VA)
- …Toolkit (MAAP TK) + Embracing evolving hybrid Agile integration and Help Desk processes utilizing customized Jira instances + Creation of high-quality installation ... environment + Basic understanding of virtualization, networking, storage, Public Key Infrastructure (PKI), Active Directory, Group Policy Objects (GPOs), Domain Name… more
- Commvault (Washington, DC)
- …leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- University of Pennsylvania (Philadelphia, PA)
- …and classroom technologies. + Demonstrate best practices with use of Enterprise Infrastructure including: Active Directory, Data Management/Ticketing systems ... Qualifications: Required: + Excellent customer service skills + Ability to communicate clearly and effectively...Word Physical Effort Required: + Typically sitting at a desk or table + Occasional lifting 25 lbs. or… more
- Republic Services (Phoenix, AZ)
- …is expected to analyze, configure, and tune the underlying framework and infrastructure and is considered the subject matter expert on each system's functionality, ... resolution using the incident tracking system. + Keeps support desk team, peers, and management apprised of any new...needs are met with a consistently high quality of service . + Performs other job-related duties as assigned or… more
- St. George Tanaq Corporation (Suitland, MD)
- …is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. ... contingent on contract award. **Responsibilities** + Creating or updating security infrastructure and + Continually monitoring networks for unauthorized access or… more
- SAIC (Annapolis Junction, MD)
- …and maintenance of Information Technology (IT) systems + Manage IT system infrastructure and any processes related to these systems + Provide support to ... devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and...complexity is required + 4 years of experience with Service Management (ITSM) is required + 2 years of… more