- Mission Support and Test Services (North Las Vegas, NV)
- …Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** The Enterprise Network Services team within the Information Technology directorate is ... a high-performing individual to join the team as a Senior Infrastructure Analyst. **Key Responsibilities** + Provide technical support to include installation,… more
- Acclaim Technical Services (Herndon, VA)
- …equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. Responsibilities include: + Interact with end customers daily and ... + Working with users to resolve issues with telephone service . + Performing surveys as necessary to collect or...10 years of experience with implementation of the following infrastructure networks: + Sponsor's classified LAN infrastructure … more
- Leidos (Washington, DC)
- …a range of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation ... V program, in Washington, DC. ESA V is an IT applications and infrastructure services program supporting several customers within the Department of Justice (DOJ).… more
- BJs Wholesale Club (Marlborough, MA)
- …management. IT Operations & Incident Management (24x7 Command Center, NOC & Service Desk ) + Oversee real‑time monitoring, incident triage, and major‑incident ... ensuring MTTR and communications SLAs are met. + Maintain a high‑performing L1 Service Desk ; drive call deflection via knowledge, AI chatbots, and self‑… more
- CACI International (Denver, CO)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... excellence. You will support system and network stability, monitor enterprise IT infrastructure , restart services and hardware...formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- City of New York (New York, NY)
- …This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of ... hands-on experience with service desk support with application ...to technical documentation and follow up with development and infrastructure team for the incident and service … more
- Koniag Government Services (Seattle, WA)
- …prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues. + Techs ... of prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues users have with… more
- Insight Global (San Antonio, TX)
- …escalating issues within established SLAs. Previous experience in customer service , help desk , or service desk environments is beneficial. A bachelor's ... of datacenter-wide virtualization strategies. - Background in customer-facing technical roles including help desk , call center, or service desk support, with… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... and responsible technical consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special… more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA).… more