- CACI International (Hampton, VA)
- …Force Distributed Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional ... Configuration, and Lifecycle Management as part of the AF-DCGS Enterprise Service Desk (ESD). *...and problem management. Serve as a liaison between technology infrastructure , business stakeholders, and end users. * Identify opportunities… more
- NTT DATA North America (Lemont, IL)
- …team in Lemont, Illinois (US-IL), United States (US). **Job Responsibilities Include:** Service Desk Analyst's primary responsibility is to provide end-user ... managed and tracked through the SeviceNow and measured through Service Levels. The Service Desk ...**Basic Qualifications:** + Minimum 1 year of documented IT Service experience in an enterprise environment. +… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... excellence. You will support system and network stability, monitor enterprise IT infrastructure , restart services and hardware...education. + Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- Ferrotec USA (Livermore, CA)
- …and aid in the technology planning effort. . Accountable for meeting systems infrastructure or operational Service Level Agreements established by IT Manager ... pure precision solutions to our customers, delivering superior quality, value, and service . Ferrotec (USA) Corporation is a technology company with a worldwide… more
- NANA Regional Corporation (Washington, DC)
- …frameworks and USMC information enterprise strategy. + Familiarity with service desk support integration within cloud/on-prem environments. **Job ID** ... to support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous access and… more
- Marex (Chicago, IL)
- …teams work enterprise -wide to provide critical services including our global service desk , network and system infrastructure , IT operations, security, ... Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service...infrastructure management and provide Marex Technology team with self- service tools and workflows with the aim to streamline… more
- Kelly Services (Alexandria, VA)
- …Management** 2. Azure Infrastructure / Enclave Management Black/Red Subs 3. Infrastructure Service Request Submission & Tracking 4. User account management ... key technical leader responsible for designing, developing, and maintaining scalable infrastructure / enterprise architectures. Subject matter expertise in Azure… more
- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise . Our ... for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve...procedures + Desired - Knowledge of ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service… more
- American Tower (Westborough, MA)
- …are identified and solved as rapidly as possible; provide critical and essential service to locations enterprise -wide. + Create and implement test plans ... seeking a Senior Network Engineer join American Tower's IT Infrastructure team. The IT Infrastructure team is...and providing status updates to clients; ensure data on service requests is entered into help desk … more
- Marex (Chicago, IL)
- …teams work enterprise -wide to provide critical services including our global service desk , network and system infrastructure , IT operations, security, ... Infrastructure as Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service to business users across… more