- Robert Half Technology (Seattle, WA)
- …monitoring tools, remote desktop applications & virtual environments. * Deep knowledge of Service Desk ticketing systems. * Expert ability to analyze, diagnose, ... Description As the Manager - Service Center you directly lead a...Desktop Support, Cisco Webex Meetings, Azure Active Directory, Intune, Service Delivery Management, Enterprise Service … more
- Financial Partners Credit Union (Costa Mesa, CA)
- …streamlining deployment processes. You will act as a key liaison between the Service Desk and Infrastructure teams, ensuring efficient issue resolution and ... and process improvement, this is an exciting opportunity to lead desktop-related projects and shape the future of our...& Escalations - Serve as the escalation point for Service Desk issues and act as the… more
- SHI (Somerset, NJ)
- …in our offices or yours.** **Job Summary** The Sr. IT Operations Specialist will lead enterprise mobile device initiatives within our IT Operations team. This ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...Tier 3 support and mentorship to junior staff and service desk teams. - Maintain accurate asset… more
- General Dynamics Information Technology (AL)
- …You will play a crucial role as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests ... organizations. Provide technical help directly to computer users.. * Lead /Manage/Support the customer mission under general direction by providing...and incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently… more
- Leidos (Sierra Vista, AZ)
- …Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now. + Provide situational awareness on ... and maintain secure network solutions operated as a centralized enterprise capability for the US Army. + Support 24x7x365...GCC. + Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... SonicWall, Sophos & Barracuda firewalls & wireless environments * Enterprise email systems eg, Microsoft Exchange, Google Suite, etc....projects * Assist customer on and off boarding's * Lead managed service offerings and cross train… more
- L3Harris (Melbourne, FL)
- … service delivery, Service Desk , Deskside, and Managed Service Providers. + Own the enterprise UC strategy, covering voice, VoIP, Video/Telepresence, ... and engineering standards to reduce MTTR, eliminate technical debt, and improve service stability. + Lead end-to-end service management (incident,… more
- CACI International (Omaha, NE)
- …US * * * **The Opportunity:** CACI is seeking a Systems Administrator to support a Service Desk team on the F3I program. The employee can work from Omaha, NE. ... + Support end-user applications and work in a multi-tier service desk as well as work with...manner. + Communicate issues and resolutions with your team lead . + Define and strategize Incident, Knowledge and Problem… more
- American Transmission Company (Pewaukee, WI)
- …a Great Place to Work! We're looking for a Team Leader - Technology Operations to lead our Service Desk and Technology Operations teams. These teams are ... effective delivery and management of IT/OT services. + Oversee Service Desk and Technology Operations teams, defining...with other leaders. + Act as business owner for enterprise CMDB and ITSM, ITAM and ITOM platform. +… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... + **Design & Deliver:** Lead architecture, design, and implementation of Microsoft-centric solutions across...**Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more