- CACI International (VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program....DAF. + Work with other Intune Engineers as a lead providing mentoring and training for others on the… more
- RWJBarnabas Health (Oceanport, NJ)
- …management experience implementing information systems and/or large-scale and complex enterprise -wide initiatives + Help Desk Institute (HDI) Director/Manager ... desktop infrastructure (ie, technology upgrades, new hardware, and software deployments) + Lead discussions at daily morning service review meetings with Sr.… more
- Houston Methodist (Houston, TX)
- …health of server resources. **PEOPLE ESSENTIAL FUNCTIONS** + Leads department and enterprise -wide projects with an emphasis on new technology and process improvement ... to final remediation. + Provides third level technical consulting to the Help Desk , application groups and business units and internal customers. + Serves as a… more
- SOS International LLC (Pearl Harbor, HI)
- …status of networks and related effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties. Ensures ... CND, Network+ CE, SSCP) 7+ years of experience in network administration and enterprise IT service center operations Comprehensive knowledge of the principles,… more
- Moses/Weitzman Health System (Middletown, CT)
- …system seeks a creative and experienced Chief Technology Officer to lead its Information Technology function across multiple clinical and non-clinical locations, ... program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external information security… more
- Koniag Government Services (Chantilly, VA)
- …for agency users. + Provide sustainment support with respect to the agency's Enterprise operation and fielding of DAI. This includes providing expertise with DAI ... training for DAI Budget Formulation. + Develop, maintain, and lead DAI Budget Formulation training sessions to agency end...standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to… more
- Leidos (Camp Springs, MD)
- … enterprise systems, enforcing DoD cyber standards, and ensuring service excellence across the cybersecurity help desk . **Primary Responsibilities:** ... thrive, keep reading!** Leidos Digital Modernization Sector is focused on Delivering enterprise IT, digital modernization and cyber capabilities to meet critical Air… more
- Chick-fil-A (Atlanta, GA)
- … diverse teams, including our onsite support lab and laptop depot, as well as our Service Desk (call center) operations. A key aspect of this role also involves ... blends robust technical expertise with an unwavering commitment to customer service , driving strategic initiatives in analytics and knowledge management to… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... new IT support procedures, equipment, methods, and approaches. + Lead other team members to identify and eliminate chronic...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- New York State Civil Service (Albany, NY)
- …Delivery;* Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed ... technical activities related to application development, data center operations, help desk support, and application integration in accordance with the Civil … more
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