- Motion Recruitment Partners (Santa Clara, CA)
- …Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End-User Support. + Lead and develop project methodologies, ... consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of...methodologies. + Practical knowledge of BAU IT operations, including Service Desk and SOC environments. + Excellent… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that could ... central resources and supports mission critical systems across the enterprise . The Data Center installs, hosts, manages and maintains...+ Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves… more
- General Dynamics Information Technology (Rome, NY)
- …Skills:** + Current or previous experience with DoD related contracts + Experience with enterprise IT service desk support and best practices. + Management ... - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that...on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting Air Defense Communication Services… more
- Corning Incorporated (Charlotte, NC)
- …segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and ... for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold… more
- Equitable (Charlotte, NC)
- …documents at the advisor, plan and participant level for Educator and Enterprise Solutions Product suite. + Lead cross-functional project teams to ... supporting product innovation, regulatory compliance, and implementation for Equitable's Enterprise Solutions and Educators businesses. This role blends product… more
- AIG (Reston, VA)
- …response and remediation + Support incident management teams by resolving complex service desk and incident tickets and providing critical investigative insights ... CrowdStrike Falcon Endpoint Security Engineer will be part of AIG's Enterprise Information Security Organization, responsible for Engineering and Operational support… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... new IT support procedures, equipment, methods, and approaches. + Lead other team members to identify and eliminate chronic...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- Justice, Office of the Inspector General (Washington, DC)
- …the duties of the position.) Examples of specialized experience include such duties as: Lead Tier I-III IT Service Desk operations using ITSM/ITIL best ... practices to meet SLAs. Supervise and develop IT Service Desk staff. Manage customer support projects, coordinating resources and delivering system upgrades with… more
- New York State Civil Service (Albany, NY)
- …Delivery;* Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed ... technical activities related to application development, data center operations, help desk support, and application integration in accordance with the Civil … more
- Fujifilm (Research Triangle Park, NC)
- …infrastructure can support AI, analytics, and manufacturing digitalization. Operational Excellence & Service Delivery + Own enterprise service delivery for ... Solutions (BT&DS) Leadership Team, responsible for defining and executing the enterprise infrastructure and operations strategy across a complex, regulated, and… more