- Marriott (Bethesda, MD)
- …support including infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies and automation + ... during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party… more
- WSP USA (Los Angeles, CA)
- … improvement and support process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology ... accordance with NIST Cybersecurity Framework and ISO 27001 standards ** Service Desk Leadership** + Lead ,...+ Knowledge of CRM (Customer Relationship Management) and ERP ( Enterprise Resource Planning) concepts and integration + Knowledge of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …3-5 years related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting a large enterprise of end users in a ... This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …Support Specialist interacts with a wide array of stakeholders via phone, email, service desk applications, and in-person interactions to support the effective ... Job Description Summary: UCAR's Enterprise Software & Applications (ESA) team is a...from staff and external vendors utilizing phone, email, chat, service desk tools, and other communication methods.… more
- Stanford Health Care (Newark, CA)
- …other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade ... Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of… more
- CUNY (New York, NY)
- …and maintains the University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... and responsible technical consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special emphasis on… more
- WATTS (North Andover, MA)
- …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
- CommonSpirit Health (Phoenix, AZ)
- …equity goals. Reporting to the System VP of Physician and Clinical Enterprise , the director collaborates closely with senior leadership including the CEO, COO, ... the End User Services function-ensuring reliable desktop support, efficient help desk operations, timely issue resolution, and excellent customer experience for all… more
- CACI International (Colorado Springs, CO)
- …including Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components to ensure cables ... Field Service Representative, Senior Job Category: Engineering and Technical...degree with 5 years' experience + Proven ability to lead and facilitate meetings with diverse groups of stakeholders… more
- AmeriHealth Caritas (Newtown Square, PA)
- …structure to evaluate AI vendor deliverables, ROI, and ongoing performance monitoring _Support Desk Oversight_ + Lead and manage the Payment Integrity Support ... adjudication. A key accountability includes managing the Payment Integrity Support Desk to ensure timely and high-quality issue resolution and feedback integration.… more