• Tier 2 Service Desk Analyst (INTL…

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...(1-2+ years) - onsite support experience and experience supporting c- level /executives - Proven expertise with positive customer service… more
    Insight Global (08/02/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
    TekSynap (05/15/25)
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  • Service Desk Technician

    TEKsystems (Columbia, SC)
    Description Our government client is seeking a Service Desk Technician to join their team. Our client provides a variety of technology initiatives and support ... manner. They would like to bring a an additional Service Desk member on a 6 mo...staff. --Evaluate and test for usability new releases of enterprise software. --Works to continually improve business processes and… more
    TEKsystems (08/01/25)
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  • Senior Manager, Employee Technology Service…

    Scotiabank (OR)
    Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology ... culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class...knowledge of the ITIL framework and hands-on experience with enterprise ITSM platforms eg Service Now. +… more
    Scotiabank (07/24/25)
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  • Service Desk Technician Tier I

    Leidos (Odenton, MD)
    …via phone, email, Teams messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request ... and potential Problem Records and highlight these to the Service Desk Manager in order to ensure...Center environment + **Security+ required** **or DoD 8570 IAT Level I baseline certification (CND, Network+ CE, SSCP)** +… more
    Leidos (08/02/25)
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  • Service Desk Analyst (Hybrid-Boston…

    Beth Israel Lahey Health (Charlestown, MA)
    …2. 1-3 years related work experience required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise of end users in an MS ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support. Exceeds… more
    Beth Israel Lahey Health (07/11/25)
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  • Lead Service Desk Manager

    SOS International LLC (Boston, MA)
    Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are...or equivalent, or a minimum of 6 years of enterprise data and information management experience. 4+ years' experience… more
    SOS International LLC (06/14/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB and be an agile problem solver providing a high- level of customer service to OMB staff.… more
    City of New York (05/14/25)
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  • Service Desk Analyst II

    SHI (Austin, TX)
    …you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
    SHI (08/08/25)
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  • Service Desk - TS/SCI w/ Poly

    General Dynamics Information Technology (Washington, DC)
    …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into opportunity ... **Req ID:** RQ204553 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
    General Dynamics Information Technology (08/01/25)
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