- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ranked ... the most talented engineers in the country. The IT Service Desk Manager is centered on managing...2-3 years of project management experience leading and delivering enterprise level projects + Detail oriented and… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position...Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as… more
- Beth Israel Lahey Health (Charlestown, MA)
- …**--1-3 years related work experience required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise of end users in a MS ... find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... enterprise -wide mobile and collaborative telephony solutions within a zero-trust...zero-trust framework to users. You will provide direct Help Desk support, both in person and virtually, to users… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Audiovisual Equipment,Call Center,Customer Service ,Help Desk ... Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that...during live events + Performs maintenance actions including inspections, service contracts, and upgrades + Monitors VTC equipment and… more
- Interfor (Bay Springs, MS)
- ** Service Desk Support Technician** **,** **Bay...+ Work within a team to provide the highest level of service to Interfor's systems end-users. ... **,** **MS** When you join our team as a ** Service Desk Support Technician** , you will...desk or similar role supporting end-users in an enterprise environment. + Post-secondary education required (preferably in a… more
- General Dynamics Information Technology (Arlington, VA)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... **Req ID:** RQ202811 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- SAIC (Adelphi, MD)
- …deliver support to the warfighting mission and cutting edge R&D for the US Army. The Service Desk Technician (Associate- Level ) will serve as the face of our ... **Description** SAIC is seeking ** Service Desk Technician** to join the...(IT) Modernization** program and support the full range of Enterprise IT services to ARL's research mission. Become an… more