- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Day Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... Do:** CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line manager , you… more
- Michelman (Cincinnati, OH)
- …**IT Help Desk Services** + Oversee the Enterprise Infrastructure Service Desk Manager and direct reports, providing guidance and support ... and visionary leader to oversee our IT operations, encompassing help desk services, infrastructure, cybersecurity, enterprise applications, business intelligence… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ... the most talented engineers in the country. The IT Service Desk Manager is centered...+ 5+ years of experience supporting IT customers and enterprise environments + 2-3 years of experience managing call… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- St. George Tanaq Corporation (Washington, DC)
- …Hybrid Teaming Model (multiple locations). + Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT tools including ... Project Manager - Technical Support Services/Help Desk ...8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- ManTech (Doral, FL)
- …user experience. **Minimum Qualifications:** + HS diploma + 1+ years of relevant Enterprise Service Desk experience. + Fundamental understanding of computer ... complex problems to higher tiers. + Log and track incidents and service requests within a ticketing system, ensuring timely resolution and accurate documentation.… more