- TekSynap (Honolulu, HI)
- …Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate ... **Responsibilities & Qualifications** The TekSynapNetwork Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS...Assessment Analyst **ADCNOMS** Senior Program Manager Program Manager PKI Lead Cyber Security Lead Service … more
- BorgWarner Inc. (Arden, NC)
- …+ Following ITIL principles in ticketing system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What we're looking for + ... room and streaming technolog y + Support site IT Manager to interact with the IT Service ...Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support… more
- Mass Markets (Killeen, TX)
- …working in afast-paced, dynamic environment Preferred (Not Required) + 1+ year incustomer service , call center, help desk , technical support, inside sales, or ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Wichita, KS)
- …for Customer Service Agents to provide inbound support across customer service , help desk , technical assistance, and back-office operations. You'll represent ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- CACI International (Denver, CO)
- …products and/or infrastructure components. Communicates promptly on progress. * Engages other service desk resources or appropriate service resources to ... 12 hour shifts 1600-0400 or 0400-1600** Position Responsibilities: * Monitors and tracks service impacting changes in the Enterprise infrastructure * Works with … more
- New York State Civil Service (Batavia, NY)
- …troubleshooting and investigative processes to resolve unique Level 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by ... Code 14020 Duties Description Under the Direction of a Manager of Information Technology 1, SG-27, within the DOH...Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Empire State University (NY)
- …with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base and Tier 2 self-help ... equivalent platforms. + Familiarity with remote support tools (BeyondTrust, RDP, Configuration Manager , etc.). + Knowledge of enterprise backup solutions. +… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... consultative and/or administrative work. Under administrative direction of a university IT manager , with broad latitude of independent action or decision, serves as… more
- Janus Henderson Investors (Denver, CO)
- …management platforms + Provide guidance and training to regional 1st and 2nd line Service Desk support teams + Identify areas for improvement and propose ... financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more