- Leidos (Meridian, ID)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... also saving significant dollars by focusing efforts under one enterprise network. At Leidos, we know the most talented...is seeking an Operations Support Technician to support the Service Desk in Meridian, ID. The candidate… more
- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise . Our ... for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve...resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …years of experience in any of the following: data center management, service desk , network infrastructure, telecommunications, or cloud solutions **Experience** ... experience working in any of the following: data center management, service desk , network infrastructure, telecommunications, or cloud solutions… more
- Mass Markets (Savannah, GA)
- …people, solving problems, and representing top global brands? We're looking forCustomer Service Representativesto join our fast-growing team ! In this role, ... you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...attitude Preferred Experience (Not Required) + 1+ year incustomer service , contact center, help desk , technical support,… more
- TEKsystems (Kansas City, MO)
- …Customer service Description Our customer is looking to grow their Enterprise Service located in Kansas City Missouri. This team is comprised of 40 ... networks and data management systems to improve capability and service under one enterprise network. Average troubleshooting...currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians… more
- Citizens (Pittsburgh, PA)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As a critical...IT incidents. As a critical member of our IT Service Management (ITSM) team , you will be… more
- Kiewit (Omaha, NE)
- …and beyond. As the KSD Manager, you will lead a cross-functional help desk team dedicated to one-touch resolution, exceptional customer experience, and ... + Demonstrated success managing through platforms like ServiceNow or equivalent enterprise service management tools + Excellent communication, leadership, and… more
- World Insurance Associates, LLC. (Brewster, NY)
- …retirement plan services, and payroll & HR solutions. Position Summary The Division Service Leader is responsible for leading, developing, and scaling service ... This role provides strategic and operational leadership to Unit Leaders and Service Leaders, ensuring consistent execution of service delivery models,… more
- OhioHealth (Columbus, OH)
- …service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics, ... meetings to establish ongoing communication and collaboration within the team and consistency throughout the enterprise . Attend...healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide… more
- BlackRock (New York, NY)
- …**of Helpdesk vendor management** in a fast paced, high-volume, contact center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow ... **About this role** ** Service Desk Manager - Job Description**...high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and… more