- BlackRock (New York, NY)
- …**of Helpdesk vendor management** in a fast paced, high-volume, contact center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow ... **About this role** ** Service Desk Manager - Job Description**...high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment...and industry best practices. + Demonstrated experience in IT Enterprise Service Delivery, IT Service … more
- Link Solutions Inc (St. Mary's County, MD)
- …Service Management (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You ... Service Management (ITSM) Technical Lead to join our team at Patuxent River, MD. + Must be a...stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align… more
- Geisinger (Danville, PA)
- …track of all applications, contractual agreements and licenses within the organization. IT Service Desk and IT Change Management * + This opportunity will ... have a broader understanding of how technology supports healthcare. Enterprise Application Team - Administrative & Financial...expose you to Change Management and the IT Service Desk , with an additional focus on… more
- American Transmission Company (Pewaukee, WI)
- …We're looking for a Team Leader - Technology Operations to lead our Service Desk and Technology Operations teams. These teams are critical to delivering, ... will: + Ensure effective delivery and management of IT/OT services. + Oversee Service Desk and Technology Operations teams, defining strategy in collaboration… more
- TEKsystems (Rocklin, CA)
- …directory, Office 365, Windows 7, Desktop, O365, Servicenow, Service management, Customer service , Service desk , Troubleshooting, Help desk support, ... Description First point of contact within the Enterprise Help Desk (EHD) for information...environment. * Ability to work as part of a team . * Ability to deliver customer service … more
- Encore (Schiller Park, IL)
- …HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations. + Strong analytical, communication, and problem-solving skills. + ... operational efficiency. **Learning Objectives** + Gain practical experience in IT service management and automation technologies. + Understand enterprise -level… more
- Quanta Services (Rapid City, SD)
- …that support daily business operations and field activities. This role oversees infrastructure, service desk , and key enterprise applications; partners with ... erection. With a long and industrious history, our experienced team continues to help power the nation now and...systems. End-User Services & Field Enablement + Run the service desk with ITSM best practices (incident,… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... in at least two areas: network administration, system administration, cybersecurity operations, or enterprise help desk support + 2-3 years of managing technical… more
- HCA Healthcare (Henderson, NV)
- …Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application ... to $300 million in programs to support our incredible team members over the course of three years. **Benefits**...of complex issues and requests escalated from the division Service Desk or other division or facility… more