- Beth Israel Lahey Health (Charlestown, MA)
- …3-5 years related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting a large enterprise of end users in a ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well...tier-2 support of application incidents reported through the help desk + Provide analytical assistance to junior team… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. * ... (Endpoint Manager) for device and app lifecycle (policy, compliance, Win32 packaging, Autopilot). * Service desk and ticketing: Operates within our service … more
- NANA Regional Corporation (Fayetteville, NC)
- …of demonstrated experience operating and maintaining CPOF/CPCE. + Helpdesk Operations ( Service Desk Operations): Experience/Knowledge of Helpdesk Operations ( ... Enterprise , Network Operations (NetOps) concepts, applicable joint and service publications, and Army Reserve Signal capabilities. + Experience...Service Desk Operations) at the tactical level. **Physical Demands:** +… more
- Encore (Schiller Park, IL)
- …HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations. + Strong analytical, communication, and problem-solving skills. + ... operational efficiency. **Learning Objectives** + Gain practical experience in IT service management and automation technologies. + Understand enterprise -level… more
- WATTS (North Andover, MA)
- …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
- TEKsystems (Tempe, AZ)
- …support for incidents and service requests that are escalated from the IT Service Desk at each of the customer locations Top Skills Details + Desktop ... Desktop / Technology Support Technician is responsible for providing Enterprise Level IT Support and project facilitation across all...hardware refreshes . Provide back-up support for the IT Service Desk . Follow all asset management… more
- Rady Children's Hospital San Diego (San Diego, CA)
- …for three functions: Network Operations Center (NOC) functions, Data Center operations, and after-hours Service Desk support. The COA role is a great fit for ... who is willing to work as part of a team that covers 24x7 operations and who wants to...care of the kids. KEY NOC, DATA CENTER, AND SERVICE DESK RESPONSIBILITIES COAs remotely and physically… more
- CACI International (Colorado Springs, CO)
- …including Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components to ensure cables ... Field Service Representative, Senior Job Category: Engineering and Technical...for routine maintenance and troubleshooting. They manage 24/7 help desk support, fielding tasks, and post-fielding assessments to identify… more
- NANA Regional Corporation (Washington, DC)
- …frameworks and USMC information enterprise strategy. + Familiarity with service desk support integration within cloud/on-prem environments. **Job ID** ... to support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous access and… more