- AmeriHealth Caritas (Newtown Square, PA)
- …adjudication. A key accountability includes managing the Payment Integrity Support Desk to ensure timely and high-quality issue resolution and feedback integration. ... This role is critical to sustaining and optimizing enterprise -wide payment accuracy and Fraud Waste and Abuse (FWA)...AI vendor deliverables, ROI, and ongoing performance monitoring _Support Desk Oversight_ + Lead and manage the Payment Integrity… more
- TEKsystems (Rochester, NY)
- …Services Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on ... opportunities Skills Desktop, Windows 10, Windows 11, Troubleshooting, Support, Customer service , Hardware, Windows, Help desk , Technical support, Computer… more
- TekSynap (Washington, DC)
- …Tier 2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user ... support, Desktop services to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's degree in related… more
- The Walt Disney Company (Burbank, CA)
- …for product/ service launches. + Monitoring Trends - Monitor reports from the IT service portal, Help Desk team , and within internal social media to ... to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news,… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
- TEKsystems (Boulder, CO)
- Description UCAR's Enterprise Infrastructure & Platforms (EIP) team is seeking a proactive and experienced professional to manage and evolve our core services ... Details Linux,python,shell script,perl Additional Skills & Qualifications Works as a team member responsible for enterprise operation services. Collaborates and… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- … enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents ... defective products to vendors, technicians, or next tier for service . + Collaborates with team members to...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise … more
- Marex (Chicago, IL)
- …teams work enterprise -wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service...service to business users across Marex, and our Service Management team that runs core ITSM… more
- SOS International LLC (Pearl Harbor, HI)
- …efforts alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, ... CND, CySA+, GICSP, GSEC, or SSCP). + Cisco Certified Network Professional (CCNP) Enterprise or Security certification. + Team -player, attention to detail, and… more
- American Tower (Westborough, MA)
- …maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team , and other IT groups when issues or problems ... solved as rapidly as possible; provide critical and essential service to locations enterprise -wide. + Create and...and providing status updates to clients; ensure data on service requests is entered into help desk … more