- TekSynap (Washington, DC)
- …Tier 2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user ... support, Desktop services to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's degree in related… more
- TEKsystems (Boulder, CO)
- Description UCAR's Enterprise Infrastructure & Platforms (EIP) team is seeking a proactive and experienced professional to manage and evolve our core services ... Details Linux,python,shell script,perl Additional Skills & Qualifications Works as a team member responsible for enterprise operation services. Collaborates and… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- … enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents ... defective products to vendors, technicians, or next tier for service . + Collaborates with team members to...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise … more
- SOS International LLC (Pearl Harbor, HI)
- …efforts alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, ... CND, CySA+, GICSP, GSEC, or SSCP). + Cisco Certified Network Professional (CCNP) Enterprise or Security certification. + Team -player, attention to detail, and… more
- Marex (Chicago, IL)
- …teams work enterprise -wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service...service to business users across Marex, and our Service Management team that runs core ITSM… more
- American Tower (Westborough, MA)
- …maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team , and other IT groups when issues or problems ... solved as rapidly as possible; provide critical and essential service to locations enterprise -wide. + Create and...and providing status updates to clients; ensure data on service requests is entered into help desk … more
- HCA Healthcare (Nashville, TN)
- …Provides support by working with enterprise and division resources to triage service desk incident tickets for assigned applications. * Collaborates with ... Application & Research Department (CARD) using Service Central/ Service Now platform and staying abreast of enterprise...outside their span of control. GENERAL RESPONSIBILITIES * Supports team , division, and enterprise as a key… more
- Brockton Hospital (Brockton, MA)
- …KNOWLEDGE & SKILLS: . Ability to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, service requests, workflows, and ... Senior Technology Support Specialist to join our Desktop Support team and play a key role in keeping critical...+ Experience (Type & Length): 5-10 years in a service (help) desk environment + Certification/Licensure: +… more
- University of Washington (Seattle, WA)
- …position will oversee the implementation and sustained evolution of a centralized SoM IT service desk and integrated end-user support model and build out a ... assessment and performance insights to optimize workflows and elevate service excellence. + Shape and guide enterprise ...+ Lead development and implementation of a centralized IT service desk in alignment with other … more