- Insight Global (Camden, NJ)
- Job Description A client of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations Center. This team specializes in ... be looking to learn, excel, and grow on this team with excellent communication and customer service ...skills coupled with an understanding of the importance of service desk 's role in the organization. The… more
- Comcast (New York, NY)
- …countries and can insert advertisements around the world. **Job Summary** The Deal Desk Sr. Analyst plays a key role in driving operational excellence across the ... margin improvement. This role will report to the Director, Deal Desk . **Job Description** **Key Responsibilities** **Operations** **& Analytics** + Own end-to-end… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate ... the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise -level help desk systems and a commitment to delivering… more
- Robert Half Technology (Spring, TX)
- Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team . In this role, you will serve as the ... Requirements + 1-3 years of experience in a help desk , service desk , or technical...with Office 365, Active Directory, basic networking, and common enterprise applications. + Familiarity with ticketing systems (ServiceNow, Jira… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in... Analyst Tier 2** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- University of Rochester (Brighton, NY)
- …faced with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on ... antivirus, whole disk encryption, and remote access the first-level team members are unable to resolve. + Provides technical...Or equivalent combination of education and experience + Previous service desk or call center experience preferred… more
- Link Solutions Inc (St. Mary's County, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent River, MD. + Must ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead… more
- TekSynap (Washington, DC)
- …Management (CRM) team , and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer satisfaction ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...and training sessions **Overview** We are seeking a Help Desk Manager to join our team ! TekSynap… more