- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- Robert Half Technology (Woburn, MA)
- …to address complex technical issues and improve operational efficiency. * Train and mentor entry - level help desk staff, fostering skill development and ... Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The… more
- Robert Half Technology (Atlanta, GA)
- …Document solutions and create knowledge base articles Assist with IT projects and deployments Mentor entry level help desk staff Requirements 4+ years of ... Description We are looking for a Tier III Help Desk Technician with advanced troubleshooting...work closely with system and network teams to resolve high- level incidents. Responsibilities: Resolve advanced technical issues involving networks,… more
- Robert Half Technology (Charlotte, NC)
- Description Job Description: Robert Half is proactively recruiting for an Entry - Level Help Desk Technician to join our talent pool for current and ... to Windows OS, printers, and basic networking + Escalate unresolved issues to higher- level support + Document solutions and maintain user support logs + Assist with… more
- TEKsystems (Sierra Vista, AZ)
- Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the ... Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service, Service...spouses have had tremendous success in the organization. Experience Level Entry Level . This… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Chenega Corporation (Arlington, VA)
- … agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for response ... **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37076 **Summary** **Mid- level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Engineering and Technical Support Services to federal customers. The **Mid- level Help Desk Support Technician**...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- BEAT LLC (Fayetteville, NC)
- Job Title: Help Desk Support Specialist I Locations: Fort Bragg, NC Clearance: Secret Certifications: CompTIA Security+ CE, ITIL Foundations Training (Preferred) ... Science, Telecommunications, or related field (preferred) Position Overview: The Help Desk Support Specialist I provides technical...Army and DoD IT security policies. This is an entry - level role requiring strong problem-solving skills and… more