- United Nations Federal Credit Union (New York, NY)
- …through consistent demonstration of our service excellence behaviors. Serve as escalation point for GCS team members in evaluating and resolving difficult/complex ... problems regarding member, operational or system issues. Monitor and track system updates and outages, and relay information to internal partners. Make recommendations for procedural improvements and review system capabilities to create efficiencies in… more
- CBTS (Madisonville, KY)
- …install, + server administration, version upgrades, migrations, etc. Remote CBTS US escalation points will provide training and guidance throughout, but a certain ... level of IT Support experience would be needed. Candidate must be willing to travel on-site to support deployments so located at a commutable distance to the Madisonville, Kentucky Area. Role & Responsibilities: Hardware Installation & Support Provide hands… more
- Heritage Bank (Burlington, WA)
- …customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees ... and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within… more
- Montana State University (Bozeman, MT)
- …the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the ... mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and… more
- Helen Ross McNabb Center (Knoxville, TN)
- …Required to be certified in and adequately implement verbal and physical de- escalation techniques that include a wide range of bodily movements including but ... not limited to grasping, holding another person, going down on knees, running, and walking. Must have mental ability to exercise sound judgment under pressure. The necessary skills for this position include the ability to exercise sound judgment and effective… more
- Helen Ross McNabb Center (Knoxville, TN)
- …Required to be certified in and adequately implement verbal and physical de- escalation techniques that include a wide range of bodily movements including but ... not limited to grasping, holding another person, and going down on knees, running, and walking. Must have mental ability to exercise sound judgment under pressure. The necessary skills for this position include the ability to exercise sound judgment and… more
- Helen Ross McNabb Center (Knoxville, TN)
- …Required to be certified in, and effectively implement, verbal and physical de- escalation techniques that include a wide range of bodily movements; including but ... not limited to, grasping, holding another person, going down on knees, running, and walking. Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding. CPR and First Aid certification required. Mandatory… more
- Helen Ross McNabb Center (Knoxville, TN)
- …to be certified in CPR/First Aid and trained in Handle with Care de- escalation techniques. Location: Knox County, Tennessee Apply today to work where we care ... about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and… more
- Triangle Springs (Raleigh, NC)
- …families, and outside referral sources Demonstrates appropriate crisis intervention and de- escalation skills What we offer Fundamental to providing great care is ... supporting and rewarding our team. In addition to your base compensation, this position also offers: Financial & Career Growth Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee… more
- Beacon Specialized Living (Montrose, PA)
- …and 401k (with employer match) * Paid Training - including CPR, De- Escalation Training, and Medication Administration Certification * DailyPay - Make any day ... PayDay! * Advancement Opportunities with our LEAP Program! Beacon's Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career. * LEAP to Leadership : The LEAP program is a… more
