- UNC Health Care (Hendersonville, NC)
- …and reduce agitation. Provides immediate nursing interventions, such as crisis de- escalation , medication intervention, and monitoring of safety and mental status ... changes. Uses therapeutic communication skills and de- escalation techniques to manage agitated or distressed patients. + Collaborates with interdisciplinary team to… more
- UnityPoint Health (Cedar Rapids, IA)
- …crisis plan. Provides support and interventions to assist with crisis de- escalation . Provide skill training related to crisis intervention techniques and coping ... Participates in staff debriefing and assists the team with identifying effective de- escalation and crisis management skills and techniques based on client stated… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …delivery across all infrastructure operations, providing leadership in incident and escalation management, and upholding high standards of support. This role ... implement proactive measures for system improvements, resilience, and disaster recovery. + Escalation ManagementAct is the primary escalation point for complex… more
- COMSO, Inc (Fort Meade, MD)
- …etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier 3( Escalation ) problem identification, diagnosis and resolution of problems. + Provides support for the ... escalation and communication of status to agency management and...+ Provide Tier 1 (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis and resolution of problems +… more
- Florida Crystals Corporation (West Palm Beach, FL)
- …support. + Manage regional site support team - being the first point of escalation for issues and prioritizing team resources + Travel to other regional sites when ... issues and status + Operational vendor management + Helpdesk escalation + Staff time management + Inventory management +... + Staff time management + Inventory management + Escalation and decision making for regional site support +… more
- DCCA (Aurora, CO)
- …mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis and resolution of problems. Provides support for the ... escalation and communication of status to agency management and...* Provide Tier I (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis and resolution of problems *… more
- DCCA (Annapolis Junction, MD)
- …mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis, and resolution of problems. Provides support for the ... escalation and communication of status to agency management and.... Provide Tier I (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis and resolution of problems .… more
- The Hertz Corporation (Chicago, IL)
- …within the tower. The SDL will be the first point of contact for escalation /resolution of client issues and lead incidents until resolution. The SDL will manage and ... technical resources for operations and enhancements) + Serve as escalation point for significant incidents and be the first...incidents and be the first point of contact for escalation /resolution of client issues + Set incident expectations with… more
- Integra LifeSciences (Princeton, NJ)
- …to advance patient outcomes and set new standards of care. **Customer Support & Escalation Management** + Serve as a key point of contact for escalated customer ... expert (SME) on customer service processes and order-to-cash requirements. + Document escalation outcomes and identify trends to support process fixes and continuous… more
- Chervon North America (Naperville, IL)
- …compliance and provide compliance information to external customers. + Safety escalation ownership. Manage safety escalations. Track safety cases from initial ... on-site investigations as needed. + Retail and Dealer safety escalation support. Become key contact for retail and dealer...for escalations. Provide deliverables for their own internal safety escalation process. + PTI and OPEI Support. Become key… more
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