- TAD PGS, Inc. (Washington, DC)
- …must have the ability to obtain and maintain a Public Trust.** The Senior Middleware Engineer will work closely with the Development, Server, DB , and other teams to ... + Once every 2-3 months, support server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation. + Support the existing middleware… more
- Lumen (San Antonio, TX)
- …the world and shape the future. **The Role** The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting the Department of Homeland ... ticketing system to document and track outages. + Exercise sound judgment during the escalation of trouble tickets. + Provide advanced Tier III and IV support by… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead Infrastructure Engineer -Storage Automation. **In this role, you will:** + Lead complex initiatives to develop ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- PennyMac (Westlake Village, CA)
- …the complete mortgage journey. A Typical Day As the Site Reliability Operations, Engineer II (SRO), you will help the team provide 24/7 monitoring and support ... IT and Application Development teams. + Internal and External Escalation - act as a point of escalation... Escalation - act as a point of escalation for any production impacting incidents. Ensure both internal… more
- Insight Global (Spring, TX)
- Job Description Insight Global is seeking a highly skilled and customer-focused Display Engineer to join the customer support team at one of our clients in Spring, ... in both pre-sale and post-sale environments. Key Responsibilities * Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations involving display… more
- Airtable (San Francisco, CA)
- …to transform how work gets done. Join Airtable as a Senior Developer Support Engineer and play a pivotal role in supporting our most technical customers and ... high-impact cases involving APIs, authentication, and integrations, while serving as an escalation point for advanced issues. This is a unique opportunity to… more
- Amazon (Hermiston, OR)
- …relationships with internal and external groups. A day in the life - Chief Engineer Position. - Operate independently with limited direct management. - Act as an ... escalation point for all facilities-related issues. - Oversee operation...to out of hours emergency calls - second level escalation point for Data Center facilities related issues /… more
- Robert Half Technology (Miami, FL)
- Description We are looking for a highly skilled Security Network Engineer to oversee and enhance event management processes within our organization. This long-term ... and workshops to enhance team understanding of incident response workflows and escalation procedures. * Monitor and report on event trends, incident performance, and… more
- ServiceNow, Inc. (Kirkland, WA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... organization** + Act as the primary subject-matter expert and escalation point for RHEL and kernel topics across Systems...partner teams. + Support On-call schedule and act as escalation point of contact for Red Hat Linux P0… more
- SAIC (Washington, DC)
- **Description** The Senior Middleware Engineer will work closely with the Development, Server, DB, and other teams to deliver available and reliable infrastructure ... daily. + Once every 2-3 months support server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation. + Support the existing middleware… more