- GE HealthCare (Los Angeles, CA)
- **Job Description Summary** The Field Service Engineer I performs on time and accurate Preventative Maintenance in GEHC Patient Care Solutions business, including ... manner, ordering repair parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region and national support to… more
- Amazon (Mesa, AZ)
- …Amazon Web Services (AWS) is looking for a highly motivated Regional Chief Engineer (CE) to join our Data Center Engineering Operations (DCEO) Team. This committed ... HVSS - Operate independently with limited direct management - Act as an escalation point for all facilities-related issues within the region - Perform root cause… more
- Wells Fargo (Chandler, AZ)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Oracle (Austin, TX)
- …+ Architect system demands and requirements into technical solutions **Support & Escalation ** + Provide escalation support for network incidents and participate ... in on-call rotation + Assess and review new network component candidates for standards adoption and Live Site implementation Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …to provide customers with case resolution. You will act as a primary escalation point for internal production integration support queries and will work closely with ... integration impacts to drive design decisions for issue resolution + Escalation : Escalate issues to internal teams when necessary after self-reproducing client… more
- Insight Global (Morrisville, NC)
- …statistics * Check technicians on/off premise with SOACC security group * Provide escalation to project team for any issues that require additional attention and/or ... implementation support. * Provide central point of contact for resolution and escalation of issues experienced by field teams. * Minimize aborts by providing… more
- Fujifilm (Lebanon, NH)
- …results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate ... + Works closely with global Customer Support colleagues through the global escalation process to engage + Engineering and other analytic resources for customer… more
- BlackRock (Wilmington, DE)
- …Operations function and have following key responsibilities: + Acts as an escalation point for regional information security incidents and support the response to ... Act as a mentor for more junior team members. + Performs investigation and escalation for complex or high severity security threats or incidents. + Ensures that all… more
- New York Genome Center (New York, NY)
- …in troubleshooting, maintaining, enhancing, and modernizing existing applications. * Escalation Awareness: Strong judgment in recognizing when an issue requires ... escalation to management or senior engineers, such as recurring problems, cross-department dependencies, or blockers impacting timelines. * Task Management: Able to… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …of core Cloud system components and tools to diagnose issues. Acts as an escalation point for more complex incidents. + Responds to incident tickets in a 24x7 ... solution performance according to client specification and SLAs. Serves as an escalation point on more complex issues. **Minimum Qualifications** + BS in Computer… more
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