- US Bank (Atlanta, GA)
- …delivery; anticipates and communicates blockers and delays before they require escalation **Basic Qualifications** - Bachelor's degree, or equivalent work experience ... - Five to six years of relevant experience **Preferred Skills/Experience** - Adept with agile software development lifecycle and DevOps principles - Complete understanding of a feature, the users impacted, the flows impacted and feature's purpose - Thorough… more
- Amazon (Frederick, MD)
- …fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine ... and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of… more
- City of New York (New York, NY)
- …and network related issues - Support IT security operations as an escalation resource - Participate in security incident handling - Provide excellent customer ... service - Maintain consistent and clear communication with both customers and management SPECIAL NOTE: Selected candidates will be required to provide a DNA sample by swabbing. This position has been identified as essential. During emergency events, essential… more
- Intercontinental Exchange (ICE) (Mahwah, NJ)
- …+ Provide holiday and shortfall cover to DCO as and when applicable + Provide escalation /call out cover as specified by DCE manager + Desire to learn and progress ... within the company **Knowledge and Experience** + Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations and standards, with preference given to the following qualifications: + Systimax Design &… more
- Solar Turbines Incorporated (San Diego, CA)
- …support systems for troubleshooting. * Describes problem identification, reporting and escalation procedures. Candidate Must Have: + Bachelor of Science degree in ... Industrial, Manufacturing, Mechanical, Aerospace Engineering or closely related degree. + Manufacturing Processes: Knowledge of existing product manufacturing methods, technologies and processes; ability to execute, plan, manage and monitor the entire… more
- Oracle (Baton Rouge, LA)
- …+ Provide break-fix support for events following runbooks. Serve as the escalation point for event remediation. Participate post-event root cause analysis. + ... Frequently develop scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with network monitoring to gather telemetry and create… more
- Walmart (Bentonville, AR)
- …**What you'll do:** + - Participate in an on-call rotation providing network escalation support for our Network Operations Center(s) + - Assist in the successful ... deployment of new equipment and technologies throughout the Walmart network + - Collaborate in a team environment, share knowledge, and help provide network solutions that benefit our customers. **What you'll bring:** + - Positive attitude and team mentality +… more
- Cisco (San Jose, CA)
- …team collaborates closely with system designers, diagnostics engineers, customer escalation engineers, and external vendors. Together, we ensure robust test ... methodologies and timely issue mitigation, resulting in high product quality and enabling next-generation solutions. The team fosters a culture of innovation by challenging the status quo and continuously optimizing cost, performance, and quality across… more
- Charles Schwab (Southlake, TX)
- …all issues affecting production applications. This involves coordination with and escalation to development and external teams where necessary. + Provide clear, ... concise, and timely communication to affected parties during the investigation and resolution of any individual or system-wide outage. + Responsible for ensuring the Change Implementation Management policies are adhered to for all changes deployed to… more
- Insight Global (Chesterfield, MO)
- …quality across the ETL pipelines. This person will function as the point of escalation for ETL loads, data quality issues, and production support issues, monitor ETL ... workflows and troubleshoot issues to ensure smooth production operations and implement proactive monitoring, alerting, and reporting solutions to improve pipeline reliability. This individual will be responsible for supporting and rebuilding legacy ETL jobs… more