- AUMOVIO (New Braunfels, TX)
- …Collaborate with Business Area / SQM Category / Central Function management during Supplier escalation if necessary (ie Red Alert, Early Warning, CSL) - Works w/ SQM ... CI for successful handover of projects from New product introduction to Series Production - Actively participate in Continental / supplier workshop / trainings to gain understanding of New industry technologies - Supports supplier audit for New… more
- SAIC (VA)
- …Responsibilities:** **Citrix VDI & Access** + Serve as Tier 3 escalation for Citrix VDI endpoint issues, including connectivity, session reliability, performance, ... printing/peripheral redirection, profile-related symptoms, and client-side access problems. + Troubleshoot and resolve issues impacting thin clients connecting to Citrix (network path, certificates, auth flows, Workspace configuration, endpoint policy… more
- Oracle (Annapolis, MD)
- …primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. + Frequently ... develops scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with network monitoring to gather telemetry and create alerts rules… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports a culture of ... belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as… more
- Abbott (Abbott Park, IL)
- …(P2T). + Responsible to maintain ownership of customer issue until successful escalation or hand off takes place. + Responsible for implementing and maintaining ... the effectiveness of the quality system. + Provide superior customer service; through applying effective communication skills in order to build loyalty while proactively managing and resolving high stress situations. + Delight our customers by providing… more
- WGNSTAR (Phoenix, AZ)
- …commissioning, maintenance, and troubleshooting. + Use customer processes, systems and escalation paths effectively to meet contractual obligations and Service Level ... Agreements, while adhering to safety and risk-control requirements. + Conduct software setup, basic analytics, and troubleshooting, providing clear reports and accurate feedback to support informed decisions and operational data collection. + Continuously… more
- Continental Tire the Americas, LLC (Rock Hill, SC)
- …brand products and competitor products. + Regular monitoring, analyzing (including escalation as needed), and reporting field data regarding market requirements and ... product performance. Identify and address quality/adjustment trends for review. + Provide technical service including consulting (virtual or on-site) and training presentations regarding PLT tires to internal and external customers as well as business partners… more
- TP-Link North America, Inc. (Irvine, CA)
- …positive impression with customers through best-in-class customer service. + Immediate escalation of critical problems. + Document support tickets escalate complex ... issues to higher-level support teams. + Walk customers through hardware installation or software configuration process. Requirements + Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field. + Experience in… more
- Actalent (Chandler, AZ)
- …provides information necessary to meet customer needs. - Disciplined with escalation when required. - Derives and decomposes requirements through multiple sources ... of documentation and design meetings. - Evaluate uncertainty and risks associated with requirements and designs. - Participates in trade studies for both internal projects and procured equipment. - Act with safety as your number one priority through every… more
- M&T Bank (Wilmington, DE)
- …to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects ... the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of… more