- Palo Alto Networks (Santa Clara, CA)
- …direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition + Provide appropriate ... on performance with respect to agreed upon goals + Customer Escalation Management, triage, prioritize issues, negotiate customer priorities and manage expectations… more
- GE Aerospace (Indianapolis, IN)
- …+ Own Casting Technical Excellence + Serve as the authority and escalation point for casting technologies, supplier processes, and standards. + Guide ... or supplier engineering experience **Desired Characteristics and Experience** + An engineer by background with strong technical judgment (casting experience is a… more
- CyrusOne (Aurora, IL)
- …Procedures) + Ability to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order Control procedures and ... Experienced with managing key performance indicators as provided by Assistant or Chief Engineer + Experienced with capacity planning and reporting + Able to use hand… more
- M. C. Dean (Falls Church, VA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, and technical specialists. + Train… more
- NVIDIA (Santa Clara, CA)
- We are seeking a motivated HPC Technical Account Manager or hardware engineer with soft skills, passionate about HPC data center technologies, comfortable working ... large-scale HPC network environments + Experience as a developer and/or support escalation team member for large enterprise customers or service providers. +… more
- M. C. Dean (Falls Church, VA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... calls; triage initial phone calls providing support and determine when escalation is required. + Utilize technology-based problem tracking system (ie, ticketing… more
- Daktronics (Brookings, SD)
- …work at Daktronics, you'll be part of something amazing. We design, engineer , manufacture, and support bold, eye-catching digital LED display technology and audio ... or de-expediting material as required by the MRP/MPS process and following the escalation process when issues arise. + Place purchase orders (POs) from preapproved… more
- Oracle (Burlington, MA)
- …with Windows and VMware certifications including working with these vendors. As an OCI engineer , you will be required to be on call periodically to deal with ... customer escalation and field issues. \#LI-CM1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such… more
- Meta (Austin, TX)
- …that could lead to real world harm. We work with our product and engineer partners to identify patterns and behaviors using internal tools to mitigate attacks and ... area of the business to further our mission 5. Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary 6. Develop… more
- Microsoft Corporation (Atlanta, GA)
- …equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or ... discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be… more