- ServiceNow, Inc. (Santa Clara, CA)
- …Clara, CA ServiceNow office.** ServiceNow is currently seeking a **Senior Account Escalation Manager ** to manage customer accounts requiring an enhanced level ... of interaction and personalized service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship… more
- IBM (San Francisco, CA)
- …costumes, Support, and R&D to resolve issues quickly and transparently. As a Senior Escalation Manager , you will play a key role in ensuring exceptional client ... scalability in their cloud journey. **Your role and responsibilities** The Escalation Management Team within HashiCorp is responsible for managing critical customer… more
- Google (San Bruno, CA)
- …and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete ... effectively lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training and exercise… more
- M. C. Dean (San Jose, CA)
- …in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + Managing daily operations with the ... world for the better. We are seeking a **Project Manager - High End Residential Security & Technology Solutions**...Responsibilities MC Dean San Jose is looking for Project Manager - High End Residential Security & Technology Solutions… more
- Stanford Health Care (Palo Alto, CA)
- …and that paperwork is forwarded to. + Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region. + ... Level 1 Trauma and Academic Medical Center. The Facility Manager II performs routine risk assessments, ensures maintenance of...to scope of the contract. Acts as point of escalation in managing emergency events. + Assists in the… more
- Citigroup (New York, NY)
- … Manager will maintain relationships with vendors and act as a point of escalation . The MSDA Manager is responsible for program analytics related to the ... _Mobility Design & Solutions (MDS) Manager facilitate and maintain the relationships between the...employees than others. + Problem resolution, acting as the escalation point for any issues and/or concerns raised by… more
- Cambridge International Systems Inc (Omaha, NE)
- …cabling, etc. + Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid ... systems pertinent to the position. DESIRED QUALIFICATIONS + Act as escalation manager liaison between operations and support elements for rapid restoration… more
- Baptist Memorial (Memphis, TN)
- …appeal. The specialist follows the account throughout the entire appeal process and determines if escalation to manager or payer is next step to get a favorable ... complete level of care downgrades for billing/clinical purposes, identifying further escalation options, participate in clinical meetings, reach out to payer… more
- The Cigna Group (Bloomfield, CT)
- …stakeholders such as operations, IT, legal, information protection, and privacy. The Senior Manager is an escalation point for the team in navigating decisions ... **Overview** The Category Management & Strategic Sourcing Senior Manager is accountable for end-end sourcing and contracting...negotiated contract that governs the supplier relationship. The Senior Manager leads a team of two to three US-based… more
- Zoom (Denver, CO)
- …a full-time Escalation Specialist, reporting to the Senior Technical Support Manager . You will provide deep technical troubleshooting for issues related to all ... What you can expectAs an Escalation Specialist, you will be the primary technical...customers escalated to you. The Escalation Specialist team is the highest form of … more