- ServiceNow, Inc. (Santa Clara, CA)
- …Clara, CA ServiceNow office.** ServiceNow is currently seeking a **Senior Account Escalation Manager ** to manage customer accounts requiring an enhanced level ... of interaction and personalized service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... a member of our global Incident and Escalation Management team, they work internally with our Engineering,...analysis, prevention, and knowledge transfer + Track and analyze escalation trends to contribute to continuous process improvements +… more
- Applied Materials (Austin, TX)
- …Careers website to learn more about careers at Applied. **Job Role: Spares Escalation Project Manager ** **Key Attributes for Candidate Position:** + Highly ... Statement Development for Critical Parts on Executive Summary_** + **_Customer Escalation Management as assigned_** + Constrained Part Management & Resolution +… more
- Google (San Bruno, CA)
- …and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete ... effectively lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training and exercise… more
- M. C. Dean (San Jose, CA)
- …in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + Managing daily operations with the ... world for the better. We are seeking a **Project Manager - High End Residential Security & Technology Solutions**...Responsibilities MC Dean San Jose is looking for Project Manager - High End Residential Security & Technology Solutions… more
- Stanford Health Care (Palo Alto, CA)
- …and that paperwork is forwarded to. + Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region. + ... Level 1 Trauma and Academic Medical Center. The Facility Manager II performs routine risk assessments, ensures maintenance of...to scope of the contract. Acts as point of escalation in managing emergency events. + Assists in the… more
- Citigroup (New York, NY)
- … Manager will maintain relationships with vendors and act as a point of escalation . The MSDA Manager is responsible for program analytics related to the ... _Mobility Design & Solutions (MDS) Manager facilitate and maintain the relationships between the...employees than others. + Problem resolution, acting as the escalation point for any issues and/or concerns raised by… more
- Cambridge International Systems Inc (Omaha, NE)
- …cabling, etc. + Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid ... systems pertinent to the position. DESIRED QUALIFICATIONS + Act as escalation manager liaison between operations and support elements for rapid restoration… more
- Baptist Memorial (Memphis, TN)
- …appeal. The specialist follows the account throughout the entire appeal process and determines if escalation to manager or payer is next step to get a favorable ... complete level of care downgrades for billing/clinical purposes, identifying further escalation options, participate in clinical meetings, reach out to payer… more