- SitusAMC (St. Petersburg, FL)
- …maintain cost effectiveness and competitiveness + Advise and mentor team members as an escalation point + Such other activities as may be assigned by your manager ... Qualifications/ Requirements: + Bachelor's degree in computer science/engineering, information systems preferred or equivalent combination of education and experience + Minimum of 12+ years of industry and/or relevant experience, typically with 1+ years in a… more
- NTT DATA North America (Oaks, PA)
- …organization, apply now. We are currently seeking a Wealth Platform Project Manager to join our team in Philadelphia, Pennsylvania (US-PA), United States (US). ... and determine schedules to meet project objectives. Manages the identification, resolution, and escalation of project risks and issues. Acts as a team leader for… more
- Vivint (UT)
- …create smarter, safer and more sustainable homes. **The Role:** The Sr. Manager of Customer Care Self-Service is responsible for leading the strategy, development, ... + Percentage of customer interactions resolved within self-service channels without escalation to live support. + **Self Service Augmentation** + Percentage of… more
- Amazon (Seattle, WA)
- …Amazon (FBA) and Merchant Fulfillment Network (MFN) programs. We are seeking a Finance Manager (FM) to support the US 3P Business team. With Sellers contributing to ... incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges… more
- Alight (IN)
- Job Description: **Senior Delivery Manager (Production Support and DevOps)** The person is responsible for ensuring the smooth and reliable operation of production ... **Incident Management:** Oversee the incident management process, including prioritization, escalation , and resolution, ensuring timely and effective incident resolution.… more
- CSL Behring (King Of Prussia, PA)
- …alignment with product GRL and as needed, support from Head, Regulatory TA if escalation is required. May negotiate on behalf of CSL with health authority to achieve ... + Experience in working in teams with either a direct or matrix manager . With support, assesses preferred option for tough decisions. + Candidates have developing… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key** **Customer Success** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... Drive the holistic plan to ensure operational excellence and serve as an escalation point + Align with customer on business management processes and planning cycles… more
- M&T Bank (Buffalo, NY)
- …and resource planning. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance ... controls to mitigate risk on an ongoing basis.Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and… more
- Insight Global (Coral Gables, FL)
- Job Description An employer is looking for a Senior Manager of Application Development to sit remotely. You will primarily be tasked with leading a development/ ... support efforts. In addition, you will also act as a point of escalation for any related outages, production issues, or upgrades. Additional tasks will include… more
- LiveRamp (New York, NY)
- …of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play a crucial role ... and execute client-specific solutions. + Serve as an internal advocate and escalation point for your client. Share client feedback, needs, and insights with… more