- Robert Half Technology (New York, NY)
- …processes, enhance efficiency, and drive innovation. * Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve ... complex issues. Requirements * A minimum of 10 years of experience in investment operations, data management, or client reporting within financial services or wealth management. * Expertise in Addepar, including system configuration, data modeling, and… more
- Paychex (Cincinnati, OH)
- …analyzes major trends or issues and assumes responsibility for resolution or escalation to management to ensure ongoing client satisfaction and revenue retention. + ... Analyzes data to identify present and future performance gaps and trends; translates gaps and organizational needs into an action plan. Identifies needs that can be met through Paychex offerings and those that require alternative approaches or process… more
- JPMorgan Chase (Plano, TX)
- …will encompass top-down risk analysis, real-time control issue detection, escalation , root cause analysis, and remediation. **Job Responsibilities** + Support ... execution of the Control and Operational Risk Evaluation framework through participation in process analysis to assess the business' risk and control environment + Identify operational risks, and partner with stakeholders as a trusted advisor for the design,… more
- M&T Bank (Chicago, IL)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintaining M&T internal control standards, including ... timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Completing other related duties as assigned. **Education and Experience Required:** + Combined minimum of 4 years' higher… more
- Proofpoint (Salt Lake City, UT)
- …creates churn risk in the future + Support partners in business reviews and escalation management **Data and reporting** + Closely track execution to be able to ... report on activities, risks, and outcomes + Forecast retention risks for your Partners 2+ quarters ahead **Cross-Functional Collaboration** + Work with Channel Sales teams to align partner strategy, incentives, and execution + Provide structured feedback loops… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and supervises staff. + Serves as a subject matter expert and point of escalation within a technological domain or service. + May manage projects and budgets. + ... Facilitates the design and solutions to support faculty, staff, and students. Collaborates with other groups within the University. + Performs related responsibilities as required. MINIMUM QUALIFICATIONS: A bachelor's degree in computer science, management… more
- St. Luke's University Health Network (Souderton, PA)
- …with all involved staff and applicable community members. + Utilize de- escalation and crisis diversion skills and strategies to support participants who ... are in crisis. + Maintain productively standards and complete all required documentation according to departmental guidelines. OTHER FUNCTIONS: + Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS Must have ability to sit for 2 total hours per day,… more
- The Toro Company (Perry, OK)
- …goals and leverage organizational resources to ensure success. + Act as the escalation point for dealer and end-user issues, ensuring rapid resolution and consistent ... communication. + Build strong relationships with global dealer organizations through regular travel and strategic engagement. Work Environment + Office-based with frequent travel to dealer locations, customer sites, and outdoor job conditions. #LI-Onsite +… more
- Microsoft Corporation (Fayetteville, GA)
- …tools and systems to support day-to-day operational processes and procedures. Supports escalation of issues to appropriate owner(s). + Monitors Objectives and Key ... Results (OKRs) and Key Performance Indicators (KPIs) and reports on trends and anomalies. Leads key processes, such as project, program or triage meetings, informing prioritization requirements for the team, and rebalances priorities to respond to changes.… more
- JPMorgan Chase (Chicago, IL)
- …ensure world-class service. + Serve as the central point of resolution and escalation for client service issues, liaising with internal bank partners to manage and ... resolve effectively. + Analyze complex data and situations to identify trends, opportunities, and product/service gaps, leveraging Treasury Services product capabilities to develop innovative solutions. + Establish and maintain productive relationships with… more