- Walmart (Bentonville, AR)
- …Product, and Operations to provide detailed context, reproducible examples, and clear escalation paths to speed up root-cause resolution. + **Use AI Tools to ... Increase Efficiency:** Apply platforms such as ChatGPT, Microsoft Copilot, and other automation solutions to summarize defect patterns, streamline communication, and accelerate log and telemetry analysis. + **Maintain Operational & Jira Hygiene:** Create and… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …incidents and service requests based on priority levels and knowledge of support escalation paths + High level of personal integrity consistent with Gilead's core ... values (Excellence, Accountability, Teamwork, Integrity and Inclusion) + Service-oriented, willingness to put in the extra yards to provide an outstanding experience to end users + Experience working in a multi-vendor scenario; vendor management experience is… more
- Walmart (Hoboken, NJ)
- …drive revenue growth with new and existing customers, be a point of escalation for any potential issues + Execute projects involving quantitative analysis, industry ... research and strategy development + Consult with Product Marketing to help shape product development in support of client needs in the region + Evangelize WMC with agencies, clients and at targeted events, conferences and media opportunities and champion WMC… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …monitoring and management of supply and constraints, status reporting and escalation , supplier engagement and the relentless pursuit of operation excellence and ... continuous improvement. Manage and direct the daily execution of contract requirements to assure that cost, schedules and performance goals are met. May lead or support all meetings and the integrated product and/or project team (kick-off through project… more
- Expeditors (Brisbane, CA)
- …+ Manages service exceptions and solves issues quickly. + Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions. + ... Be a role model of integrity and pride for all employees. DEDICATED FLEET OPERATIONS + Works with service providers to insure efficient usage of equipment and drivers. + Monitors and assist service provider in the control of variable cost. + Rate audits &… more
- JPMorgan Chase (New York, NY)
- …remediation. The team supports top-down risk analysis, real-time issue detection, escalation , and root cause remediation. **Job Responsibilities:** + Develop, draft, ... and implement robust policies and procedures to ensure compliance with regulatory requirements + Research and analyze evolving regulatory frameworks to keep our processes aligned with current standards + Serve as a subject matter expert on rules and… more
- Comcast (Silver Spring, MD)
- …products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. + Manage the cultivation, ... execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment. + Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and… more
- Citigroup (Tampa, FL)
- …challenges and concerns raised during the onboarding effort. Serve as the escalation point of contact for project related deliverables. Maintain project risk ... management protocols and governance + Effectively manage scope creep. Ensure project changes management protocols and governance is leveraged + Ensure regular, accurate and transparent project status reporting, internally and with our client as phases of the… more
- Ultralife Corporation (Newark, NY)
- …and maintain strong relationships with current and potential customers, by being escalation point of contact for engineers. + Team Management & Development: Hire, ... train, mentor, and develop staff, identifying growth opportunities and addressing training needs to build a high-performing team. + Other Duties: Perform other duties as assigned to meet the department's objectives. Education / Training / Skills / Experience:… more
- Oracle (Salem, OR)
- …terms on behalf of Senior North America Sales Management; + Manage escalation of complex non-standard terms to Tier 1Complex Negotiations and/or Strategic ... Transactions, shared services groups and Office of the CEO; + Provide project management for transactions across Oracle's Opportunity to Order process flow; + Ensure Sales follows required steps in deal process in a timely manner; + Understand operational risk… more
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