- JPMorgan Chase (Chicago, IL)
- …Responsibilities** + Lead and oversee a team serving as the primary escalation point for clients settling margin requirements + Champion payment controls, ensuring ... rigorous oversight and continuous process improvement + Ensure all margin requirements are met in accordance with margin regulations, client priorities, and internal risk policies + Resolve complex issues related to SWIFT formatting, cash and securities… more
- Applied Materials (Boise, ID)
- …program so that all new engineers have a defined mentor. Executes escalation procedure. Responsible for account planning with District Sales Engineer. Provides ... support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result. Responsible for system installation;… more
- Amazon (New York, NY)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges ... by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - Experience working… more
- Lowe's (Tampa, FL)
- …schedule. + Works closely with Customer Service Center based team to support escalation of issues on day-to-day maintenance items. + Supports Real Estate Property ... Management in the activities surrounding CAM responsibilities along with ensuring CAM operational budgeted items are being completed. + Conducts Facility Condition Assessment within appropriate timing and to gauge potential facilities assets repair/replace… more
- Robert Half Finance & Accounting (Miami, FL)
- …Evaluations of customer interactions for accuracy, tone, and completeness. + Escalation Rate: Percentage of tickets requiring advanced support or management ... involvement. + Service Level Agreement (SLA) Compliance: Percentage of tickets resolved within defined timeframes. + Customer Retention or Churn Indicators: Trends showing repeat issues or dissatisfaction patterns. If you'd like, I can format it as a formal… more
- Resideo (Doraville, GA)
- …existing and new customers for our Datacom Team + Act as an escalation point and advocate for critical customer issues, ensuring customer satisfaction and client ... retention + Support the regional sales team as Datacom subject matter expert, demonstrating market knowledge and competitive knowledge opportunities + Drive continuous improvement and lead change in a premiere Sales Organization **MUST HAVE:** + 3- 5+ years of… more
- Amazon (Seattle, WA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 8+ years of mentoring junior finance and/or ... business team members experience - 5+ years of working with senior staff (eg c-suite) experience - MBA, or CPA - 3+ years of performing financial and ad hoc analysis using data reporting tools experience - 10+ years of positions that require analysis and… more
- Amazon (Seattle, WA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 7+ years of solving complex business challenges ... by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - Experience working with large-scale data mining and… more
- T. Rowe Price (Owings Mills, MD)
- …and recommends process enhancements to improve team performance. + Acts as an escalation point for complex problems that less experienced resources cannot solve. + ... Provides input into decision-making processes. + Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction. + Partners alongside service teams, including relationship managers, to engage… more
- Lockheed Martin (Huntsville, AL)
- …practices, and providing communications to local users and facilitating the escalation of user support issues\. \-In addition, this position is responsible ... for, but not limited to, the following efforts: Providing effective oversight: of day\-to\-day system administration, IT engineering, maintenance activities, Information System Security, Physical Security, IS Account Management IS Role Base Access Control… more