- Cayuse Holdings (Augusta, ME)
- …customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and ... of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous… more
- CenterWell (Juneau, AK)
- …and build complex dashboards using Power BI or Tableau. You will be the escalation point for complex technical hurdles that your team cannot solve. + Call Center ... in data reporting + 4 or more years of project leadership experience + Advanced Microsoft Excel skills including...of home health services, and fourth largest pharmacy benefit manager , CenterWell is focused on whole-person health by addressing… more
- CenterWell (Albany, NY)
- …governance model for capacity planning, including standard assumptions, review cadences, escalation paths, and executive forums. The role ensures leadership has ... **Preferred Qualifications** + Advanced Degree + Prior experience in Process or Project Management **Additional Information:** As part of our hiring process for this… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …will be based in the Atlanta General Office and report to the Manager , Workers' Compensation under the Global Health & Wellbeing (GHW) organization. + Manage ... with TPA and Delta HR to identify,de-escalate and document current or potential escalation situations, reachingout to employees when issues arise in order to provide… more
- Guidehouse (Atlanta, GA)
- …SOW review and adherence, go-live support, and post-production (hypercare) support; + An escalation point both internally and to customers; + Assist in the sales ... requirement responses, attending sales orals; + Directly manage (as their people manager ) consultants within our Workday Practice; + Participate in an innovative,… more
- Lockheed Martin (Courtland, AL)
- …including IPTs, PMM, and other teams * Communicate schedule threats and drive escalation process with IPTs, PMM, and other stakeholders to ensure timely resolution ... monitor rejected PR queues and disposition rejected PRs * Consult with demand manager on any network changes and updates, and analyze associated impacts on material… more
- The Center for Great Expectations (Somerset, NJ)
- …their children, our in-home/in-community program providing dedicated Clinicians, Case Manager /Doulas and Peer Recovery Specialists to support recovery, a Supportive ... Emotional Support and Conflict Resolution: Providing support and verbal de- escalation while remaining emotionally regulated. + Managing Admissions and Discharges:… more
- Amazon (Boardman, OR)
- …own them to completion. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine ... guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices… more
- Centene Corporation (Frankfort, KY)
- …questions to other appropriate internal teams as needed. + Supports the provider escalation project team to resolve claims and payment issues. + Identifies ... matters; while maintaining an investigative workload of moderate to high complexity. Assists manager on monitoring team caseload and report on metrics. + Serve as… more
- Huntington Ingalls Industries (Wright Patterson AFB, OH)
- …into technical roadmaps and daily execution plans + Serve as senior escalation point for infrastructure, cybersecurity, and systems issues + Architect and deploy ... and workflow efficiency + Serve as the Unit Software License Manager (USLM), overseeing license procurement, allocation, renewal and compliance with DoD… more