- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …incentive available) Our Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program ... Manager to drive process improvement and service delivery performance...equivalent, within 6 months of start date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure… more
- UNC Health Care (Morrisville, NC)
- …to take call on a rotation and respond to requests effectively, updating your team/ manager on issues that require escalation . While this position is remote ... proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and… more
- Broadview FCU (Albany, NY)
- …and assess sourcing costs and develop efficiency improvement strategies. + Establish escalation process and expectations as well as related training. + Provide ... regular updates to the Manager , Vendor Management and the Vendor Management Committee as...both internal and external to the organization + Strong project management and facilitation skills + Strong analytical skills:… more
- Fujifilm (Little Rock, AR)
- …of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level ... customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- M&T Bank (Buffalo, NY)
- …Subject Matter Expert (SME) for execution of risk functions; Serve as project leader on complex and highly visible risk management projects. **Primary ... recommending enhancements to each. Assist in the reporting and escalation of risk events and loss events. + Identify...+ Provide informal coaching of staff. Provide input to manager with regard to staff performance and growth/development of… more
- Raymond James Financial, Inc. (New York, NY)
- …will support the department by assisting with day-to-day technology operations and project work. This role provides hands-on experience with enterprise systems used ... departmental projects, administrative activities, and other assignments as directed by the manager . + Works independently on assigned projects and tasks, meeting all… more
- Black & Veatch (Overland Park, KS)
- …Type :** Staff **Relocation eligible :** No **Full time/Part time :** Full-Time ** Project Only Hire :** No **Visa Sponsorship Available:** No **Why Black and ... tracked and completed. + Serve as a **point of escalation for IT requests and incidents** within business sectors...after the first 90 days of employment based upon manager discretion, job performance and work assignments. **Salary Plan**… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …training; + Provide day-to-day leadership through communication, coaching and mentoring, project management, and delegation to team leaders and their corresponding ... and IT policies and procedures; + Provide immediate problem resolution or escalation to the appropriate level of support/management; + Record actions taken and… more
- Abbott (Casa Grande, AZ)
- …lead the process of development of team goals and growth planning. + Follows escalation reporting process with inputs from peers/ manager for decision making as ... + Demonstrated leadership skills in a plant maintenance environment + Knowledge of project planning tools and experience using them + Experience working with and… more
- Bank of America (Charlotte, NC)
- …enhance productivity and efficiency and manage business change + Serves as an escalation point to resolve broad and complex operational issues + Responsible for ... Banking experience; Professional qualifications preferred. * Global Markets Operations/Technology Project Management experience preferred. * Ability to manage multiple… more