- Houston Methodist (Houston, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated issues that may require in-depth… more
- Google (San Bruno, CA)
- …safety, and protecting free speech in our ever-evolving digital world. As a Policy Escalation Specialist , you will work across Trust and Safety and YouTube to ... ensure that we address escalations holistically. You will provide management of escalations, creating a pathway to resolution, and communicating with key stakeholders as well as our executive team. You will develop preventative solutions to address future… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... exceeding customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving… more
- OneMain Financial (Fort Mill, SC)
- The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Negotiate with authorized third ... parties and customers via telephone regarding past due accounts + Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts + Qualifying consumers for payment plans by gathering full and complete… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role in delivering a smooth and reliable… more
- Carrington (Westfield, IN)
- The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative ... solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's… more
- PennyMac (Plano, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation +… more
- Amazon (Goodyear, AZ)
- …supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist . They intake incidents assisting reporting persons that ... day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand.… more
- Percepta (Dearborn, MI)
- …operate, how people interact with them, and the overall value they provide. The Escalation Support Specialist will play a critical role in ensuring a seamless ... each market we support. As an Integrated Services Support Specialist in Dearborn MI, you'll be a part of...deliver timely solutions. **During a Typical Day, You'll** * Escalation Support: Provide expert technical support to retail customers… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …ongoing education for ambulatory staff, including customer service/patient communication and de- escalation training. The Training Specialist will be leading ... **Overview** **Schedule:** Day Shift **Purpose Statement/Position Summary:** The Training Specialist , Ambulatory performs tasks associated with technical and functional… more