- M&T Bank (Buffalo, NY)
- …analyst by auditing analysis and reports, serving as an escalation point, and training newer/less-experienced analysts. **Primary Responsibilities:** + Refine ... to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects… more
- SpartanNash (Byron Center, MI)
- …to resolve end-user's incidents using troubleshooting and technical skills. + Ensure timely escalation of incidents by documenting the impact to the customer and by ... assigning an appropriate severity and target resolution time. Initiate escalation as appropriate to ensure management awareness of problems that are severe in nature… more
- Amazon (Seattle, WA)
- …risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr. Escalation Specialists rely on judgment to plan and accomplish goals with nearly ... to authenticate customer behavior and transactions on Amazon accounts. Sr. Escalation specialists are expert communicators and problem solvers obsessed with customer… more
- Mayo Clinic (Rochester, MN)
- …retirement package to secure your future. **Responsibilities** The desk operations specialist (DOS) facilitates patient visits and supports the health care provider ... within the building. Effective communication, excellent customer service, and conflict de- escalation skills are required. This role requires flexibility which may… more
- Staples (Framingham, MA)
- …strong eCommerce business acumen to join our team. As an Onsite Advertising Operations Specialist within the Staples Media Network, you will play a pivotal role in ... ensure flawless execution and delivery of campaigns. + Serve as the escalation point for all operational issues, supporting troubleshooting and reconciliation. +… more
- JPMorgan Chase (Tampa, FL)
- …satisfaction, you have found the right team. As a Client Service Delivery Specialist IVwithin JPMorganChase, you will play a pivotal role in delivering exceptional ... act as the primary technical contact for all JPM Access users and escalation of all unresolved problems/potential risk to second level support. The agents will… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …great time to be a part of ZOLL!Job SummaryThe Technical Support Senior Specialist will provide Tier 2 advanced level Technical/Clinical Assistance to external and ... the service knowledgebase, assisting with creating technical bulletins for new issues, escalation and resolution as required + On-Call Support + Provide on-call… more
- Roper St. Francis (Mount Pleasant, SC)
- …PM** **Primary Function/General Purpose of Position** The Cardiac Device Specialist performs interrogation, testing, interpretation and programming of Pacemakers and ... approach in care activities + Accountability for completion of assigned tasks + Escalation of concerns via chain of command Roper St. Francis Healthcare is an… more
- United States Fleet Forces Command (Kittery, ME)
- Summary You will serve as a CONTRACT SPECIALIST in the PROJECT SUPPORT BRANCH, CONTRACTING DIVISION, CONTRACT AND LOGISTICS DEPARTMENT of PORTSMOUTH NAVAL SHIPYARD. ... for technical proposals with appropriate weighting factors, testing procedures, cost escalation factors, cost data requirements, and socioeconomic programs. You will… more
- District of Columbia Courts (Washington, DC)
- …to the Department of Youth Rehabilitation Services. The Youth Compliance Specialist (YCS) supports youth compliance with court-ordered conditions of release, ... not carry weapons. Staff prioritize safety through effective communication, de- escalation strategies, relationship-building, and nonviolent approaches to juvenile supervision.… more