- Wells Fargo (Tampa, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- SSM Health (St. Louis, MO)
- …resolved/completed efficiently with a superior level of quality. + Addresses projects and escalation tickets as a Tier 2 Workday SME (subject matter expert), as ... assigned. + Performs other duties, projects and escalation tickets in Service Now as a Tier 2 Workday SME, as assigned. + Performs other duties as assigned.… more
- Walmart (Bentonville, AR)
- …from 7:00 AM - 11:00 PM CST, 7 days a week. - De- escalation skills, highly preferred Requires knowledge of principles and techniques of customer communication, ... operations, Ticketing systems and other tools used to handle customer requests, Escalation matrices Customer request process lifecycles to be able to provide… more
- University of Rochester (Rochester, NY)
- …design and operational support for all technology customers. Acts as an escalation point between the department and IT. Maintains expertise in current desktop ... Presents changes to enterprise for change enablement awareness. + Acts as an escalation point when needed. + Provides technical support to employees and users… more
- US Bank (Fargo, ND)
- …fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management. Specialists are required to ... call cardmembers and diffuse the highest level of escalation , as well as write letters/emails to customers notifying them of the resolution of their complaint. Along… more
- Target (Minneapolis, MN)
- …resources, you'll analyze all-source information and make initial decisions on escalation based on established best practices. You'll also work collaboratively with ... prompt risk awareness & trend insights. + Makes initial decisions on response and escalation for incidents and events that may impact core assets such as team… more
- RTX Corporation (Troy, OH)
- …updates/delivery status to key internal stakeholders through meeting and use of escalation file. + Engage with functions outside of supply chain (Finance, ... etc.) to ensure a timely resolution of supply chain issues. + Keeping escalation files updated with key current information for stakeholders to relay and act… more
- Wells Fargo (Abernathy, TX)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- UPMC (Pittsburgh, PA)
- …visitors, or staff immediately + Handle disruptive individuals using verbal de- escalation ; physical intervention as a last resort Customer Service & Support ... preferred, 2 years of experience in safety, crisis intervention, mental health, de- escalation or related field preferred. + Ability to respond calmly and… more
- Centene Corporation (Jefferson City, MO)
- …and documented key milestones in GRC tool. + Identifies issues that require escalation and ensures they are addressed timely through established paths and processes. ... to effectively remediate compliance issues in a timely manner, ensure timely escalation and sustainable resolutions. + Educates, encourages, and assists those within… more