- M&T Bank (Clanton, AL)
- …to achieve short and long-term business objectives and strategic outcomes. Lead effort to maintain project documentation. Develop comprehensive documentation that ... analyses for Mortgage Operations. Ability to distill information and create an executive summary to drive action. * Coordinates with internal business partners,… more
- ICF (Los Angeles, CA)
- …and operational planning; market developments; policy analyses; regulatory support; and customer engagement . We work collaboratively across several divisions ... Description ** Lead Project Manager Renewables (Engineer)** **Location: USA only...engaging directly with client decision-makers at manager to senior executive levels. **What you will do:** + Conduct technical… more
- PNC (Houston, TX)
- … a team of marketers while working across our matrix organization to lead high-impact marketing contact strategies, manage customer journeys, and optimize ... stack, transform marketing capabilities, and deliver best in class customer experience. We are accelerating our role as a...an innovative thought leader with a strategic mindset to lead a team of marketing professionals responsible for driving… more
- NVIDIA (Santa Clara, CA)
- …and support business growth. This role sits at the intersection of data, operations, and customer engagement . This role plays a critical part in shaping how we ... We are looking for a strategic Senior Customer Success Operations Manager to lead ...understand and act on key customer engagement and adoption metrics, delivering the… more
- FirstEnergy (Akron, OH)
- …experience, streamline processes, and optimize the use of technology and tools. + Lead , coach, and develop high-performing employees within customer care support ... improvement. + Ensure compliance with company policies, industry regulations, and customer data privacy standards. + Lead change management initiatives… more
- DXC Technology (Richmond, VA)
- …cross-selling, ultimately ensuring sustained value realization across SAP's product portfolio. Customer Engagement & Relationship Management + Build and sustain ... strong executive relationships with customer stakeholders (CIO, CHRO,...business value. ** Customer Advocacy & Satisfaction** + Lead customer satisfaction and advocacy initiatives. +… more
- DocMatter Inc. (San Francisco, CA)
- …and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management: ... Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management:... needs are met and exceeded. + Lifecycle Management: Lead QBRs, executive check-ins and reporting +… more
- Publix (Lakeland, FL)
- …+ Act as a departmental lead and subject matter expert for customer service best practices, social media engagement , and technology-driven solutions. **Req ... **34646BR** **Position Title:** Customer Care & Social Media Project Manager **Department:**...liaison, helping implement new systems, digital tools, and social engagement platforms, ensuring smooth integration across teams. What You'll… more
- LiveRamp (San Francisco, CA)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value ... Partner with cross-functional teams. Evolve the tools, processes, and strategy for customer engagement and segmentation as LiveRamp's Brands business continues… more
- FirstEnergy (Akron, OH)
- …on-site and will be located in the Akron office. The **Director, Customer Contact Centers** provides strategic leadership and operational oversight for delivering ... premier customer experience support for 6 million FirstEnergy customers. Oversees...+ Drive transformative change on a continual basis. + Lead , inspire, and mentor employees to foster a high-performing… more