- Amazon (Chicago, IL)
- …AWS Services, ISV Partner solutions, and AI/ML capabilities to reimagine their customer engagement strategies and optimize marketing performance across all ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- BlackBerry Corporation (Novi, MI)
- …to specific business problems, product interests, and growth potential of key accounts. * Lead and support customer engagement programs like Tech Days, ... motivated Senior Manager of Customer Marketing (Americas) to take our customer engagement to the next level. This role is about more than just marketing… more
- Access Dubuque (Dubuque, IA)
- …the difference your hard work makes. We're looking for a **Team Manager, Enterprise Customer Success** to lead a team of enterprise customer success ... you'll make an impact** As a Team Manager, Enterprise Customer Success, you will: + Lead and...advisor to enterprise customers, ensuring strong adoption, retention, and engagement throughout the customer lifecycle. + … more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- PagerDuty (San Francisco, CA)
- …depending on the customers needs. **Responsibilities:** + Build and foster executive -level trusted advisor relationships with the customer 's IT, Engineering ... equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key...to inform our sales process or product roadmap. + Lead the cross functional post sales team at PagerDuty,… more
- Prose (Brooklyn, NY)
- …scale the company's growth, enabling faster innovation, better personalization, and stronger engagement . Customer -Centric Innovation: + Lead initiatives to ... + Identify and champion strategic initiatives that reduce churn, strengthen customer loyalty, and expand recurring revenue, presenting data-driven recommendations to… more
- MongoDB (New York, NY)
- …to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate ... to mitigate risk and drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in your portfolio,… more
- Celestica (New York, NY)
- …for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external ... New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of...major strategic account within Global Accounts + Account and engagement strategies to drive three year growth plans +… more
- Capital One (Richmond, VA)
- …+ ** Lead incident support, awareness, and driving resolution with engagement across partner teams including Ops, Tech, Product, Compliance, and Intent** + ... **High level of engagement with our partner teams and leveraging those relationships/interactions...teams and leveraging those relationships/interactions to drive opportunities for Customer Identity** + ** Lead projects in support… more
- ISMG - Information Security Media Group (Princeton, NJ)
- …role, ideally within digital marketing or media. + Demonstrated ability to manage executive -level relationships and lead strategic customer conversations. + ... helping to guide and mentor team members as a lead while driving operational excellence. In this role, you...but also play a pivotal part in scaling our customer success function. You will help shape engagement… more