- Tripleseat (Boston, MA)
- …lifetime value through advocacy, upsell, and cross-sell initiatives. + Build community engagement , case studies, and events that showcase customer success. ... planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …upon milestones for effectiveness in achieving specified results. Moderate contact with executive management and is required to lead others in identifying, ... professional journals. + Lead others in providing a high level of customer service. + Establish and maintain effective working relationships at all levels of the… more
- Astellas Pharma (Dallas, TX)
- …to inform contracting strategies and enable effective pull through. + Leads executive -level engagement with key stakeholders (eg, C-suite executives, Pharmacy ... accounts. + Coordinates and collaborates with matrix internal team (market access lead , sales, marketing, contracting) to orchestrate account engagement and… more
- Dynatrace (Boston, MA)
- …Use Cases) engagements to enterprise level clients. + Coordinate with Account Executive , Customer Success Manager (CSM), Project Coordinator and client to ... with RSM to develop and oversee improvement plans. + Lead key client meetings and presentations including engagement...and quarterly business reviews. + Define, manage, and track customer goals for every engagement based on… more
- Microsoft Corporation (Redmond, WA)
- …of inclusion where everyone can thrive at work and beyond. **Responsibilities** **C-Suite Engagement & Customer Advocacy** + Inspire public sector customers to ... Contribute to key strategic deals by providing technical leadership, executive sponsorship, and direct engagement to help...obsession through a deep commitment to understanding and addressing customer needs, driving success at scale. + Lead… more
- American Express (New York, NY)
- …team responsible for applying advanced analytics to TLS marketing campaigns, customer engagement strategies, and loyalty initiatives. This leader will ... include:** + Lead TLS Marketing Analytics to deliver insights that strengthen customer engagement , loyalty, and marketing effectiveness. + Develop and apply … more
- AbbVie (Mettawa, IL)
- …other channels). + Cross-functional and/or similar experiences required including marketing, customer engagement and negotiation, finance, regulatory, research & ... to environmental trends, policy, and channel dynamics. Leverage strategic mindset to lead and influence across the enterprise to ensure insights are built into… more
- American Express (Atlanta, GA)
- **Description** You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. The US Consumer Services and… more
- Warner Bros. Discovery (New York, NY)
- …and ML Leads, and partner with product managers and business teams focused on driving engagement and customer loyalty. You will own your roadmap for your area ... improvements. We are hiring a Staff Product Manager to lead our ML efforts to understand customers better -...+ Define and own the long-term ML strategy for customer understanding (preferences, engagement health) tied to… more
- Zoom (Jackson, MS)
- …complex organizations. + Demonstrate expertise of enterprise SaaS/subscription business models, customer engagement lifecycles, and revenue levers + Demonstrate ... What you can expect We are seeking an accomplished executive to serve as Principal, Global GTM Process Reengineering & Standardization, responsible for driving… more