- Sallie Mae (Indianapolis, IN)
- …for chat-based collections, ensuring both efficiency and high-quality customer service . + Leverage technical capabilities to configure, monitor, and optimize ... and platform integrations. + Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. + Collaborate… more
- Aegon Asset Management (Denver, CO)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... and keep pace with the latest advances in the field and rapidly grasp new technologies to lead and...hours annually for employees in their first year of service . + Ten (10) paid holidays per year (typically… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …develops our people, and fosters a collaborative team environment. Position Summary AI Agent and Power Platform Product Owner play a pivotal role in driving digital ... + Bachelor's degree in Information Systems, Computer Science, Business, or related field required + Product Owner certification required + 7+ years of relevant… more
- University of Connecticut (UConn) (Storrs, CT)
- …member of the state, national, and world communities. Through research, teaching, service , and outreach, UConn promotes the health and well-being of Connecticut's ... to the University's land-grant mission of education, research, and service to the state, nation, and world. MINIMUM QUALIFICATIONS...a doctoral degree or other terminal degree in a field relevant to leadership in academic affairs and the… more
- US Bank (Boston, MA)
- …Conduct monthly client risk assessments measuring client satisfaction levels for each service line offered by USBFS. Proactively make recommendations to clients to ... maintain and increase service levels offered by USBFS. Research client's products and...NA for reasonableness and accuracy. Prepare and complete transfer agent audit request and information for SEC Exams. Review… more
- Boston University (Boston, MA)
- …optimize prompts for AI-driven tasks using modern frameworks to ensure effective agent performance and precise task execution. + Collaborative Development - Work ... applicable experience. + Degree in Computer Science, Software Engineering, or related field . + Proficiency in full-stack AI development - front-end and back-end (eg,… more
- KBR (Houston, TX)
- …Schedule personnel, including sifts and rotations, to maintain acceptable levels of service at all times, including support of short-notice projects. + Assign tasks ... + A Bachelor degree from an accredited school in Business Management or similar field . + Ten (10) years O&M experience for a small commercial, industrial, and/or… more
- MTA (New York, NY)
- …technology partnerships, including but not limited to Boldyn subway cellular service buildout, improving Railroad coverage, OMNY fare payment system. Manage staff ... Project Management, Business Administration, Transportation, Policy or a related field . Must have a minimum of fourteen (14) years...Competencies: Must be a proven leader as a change agent and creative/innovative thinker with the ability to align… more
- The Cigna Group (St. Louis, MO)
- …perspective including call routing, multi-platform contact centers, inbound/outbound self- service /queuing and applications, agent desktop, courtesy callback, ... in Computer Science, Computer Engineering, or a closely related field and 7 years of IT experience. Must have...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Steampunk (Mclean, VA)
- …a "Database Administrator", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. **Contributions** ... in database administration, information technology, database architecture, or a related field + Demonstrated on-the-job experience with large-scale data migration +… more