- Allegion (Cleveland, OH)
- …to the call center for call loading improvements and customer concerns + Provide field team with parts support to help minimize return trips + Assist the ... is required for this position. + 1+ year of customer service or dispatching experience + High...and Knowledge:** + Associate degree + 2+ years of service management/call center/ field service experience… more
- ITW (Carol Stream, IL)
- …in 2021, with nearly 45,000 employees worldwide. **Responsibilities:** . Manage the Field Service Team ensuring the company's processes and procedures are ... and performance expectations, etc. . Lead and develop the Field Service team according to the needs...against agreed KPI's Act as cover for the technical support as the first line to the customer… more
- Maersk (San Antonio, TX)
- …of logistics services. **Key Responsibilities:** + Ensure the Maersk team drives proactive customer support and issue resolution for a seamless customer ... long term relationship with customer , and internal operational and customer service network. + Logistics Strategy Development: Develop comprehensive… more
- UNUM (Chattanooga, TN)
- …to deliver customer -centric digital experiences + Ensure platforms support personalization, omnichannel orchestration, and self- service capabilities + Enable ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment… more
- CNO Financial Group (Carmel, IN)
- … quality and efficiency. + Consult with internal departments (eg, New Business, Underwriting, Customer Service ) as needed to resolve customer issues. + ... and location. This position is bonus eligible.** The Bilingual Customer Activation Representative provides support in both...areas of the company as the work demands (NB/UW, Customer Service . + Work with team leadership… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager** Position Profile: Provides exceptional service -related support to Service Delivery customers in hospitality, ... roles + Able to step into any hospitality or customer service role as needed + Responsible...independently + Assist with budgeting and proposal creation in customer systems + Support executive-level client-facing staff… more
- Emerson (Houston, TX)
- …for system failures, data collection anomalies, or connectivity issues. + Collaborate with field service and support teams across various Emerson groups ... pursuing new VCM opportunities. + Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and … more
- ITW (Buena Park, CA)
- …a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment ... as well as customer facing skillsets. The Service Manager will also be required to support...the day to day management of a team of Field Service Technicians and lower-level supervisory staff… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The position is ... management system, to drive efficiencies in work processes and support organizational changes. + Participates in in-person events or...or similar CRM products. + Experience with social media customer service software. + Proficiency with Power… more
- Paccar Winch Inc. (Renton, WA)
- …Work directly with Managers and Senior Managers + Develop mentoring relationships with Customer Service leaders + Gain valuable hands-on experience Job Functions ... a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands...a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and… more
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