- Canon USA & Affiliates (San Jose, CA)
- …current and accurate - Verify accuracy of technical procedures to support field service technicians and customer needs - Provide detailed presentations ... user training on Photolithography products both in-house and at customer sites - Provide classroom and laboratory training for...- Requires a Bachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related… more
- Casella Waste Systems Inc. (Montpelier, VT)
- …& Distinctions:** **Level I:** 0\-2 years of progressively complex experience in the customer service field \. Demonstrated knowledge and competence in one ... team to support OSRs and provides excellent customer support \. **Level II:** 3\-5 years of...of progressively complex experience in the customer service and client relationship management field \. Demonstrated… more
- Microsoft Corporation (Reston, VA)
- …technology, business, or related field AND 1+ year(s) technology industry, customer service , or related experience OR Bachelor's Degree in technology, ... (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer...related field AND 2+ years technology industry, customer service , or related experience OR 5+… more
- Microsoft Corporation (Redmond, WA)
- … Engineer (ACE), you will work together with field teams ( Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and ... environment. Case Ownership - Directly own a subset of customer support cases from end to end....learn ways in which customers and partners use the service and identify feature and knowledge gaps, misconfigurations, metrics,… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …processes. Process Optimization & Continuous Improvement Ability to assess and refine customer service workflows, support operations, and escalation ... Bachelor's or associate's degree in business, or a related field preferred. + 6+ years of progressive leadership experience... support . Technology & CRM Management Proficiency in customer service platforms, CRM tools, and analytics… more
- Cretex (Brooklyn Park, MN)
- …they are aligned with the cross-functional teams within the company and Cretex Medical + Support Customer Service teams with escalations in the areas of ... production planning, scheduling, material management, procurement, etc. + Support Customer Service Teams in...reporting Qualifications + Bachelor's degree in business or technical field + 6 years of Business to Business, technical… more
- Philips (Reedsville, PA)
- …effectively across projects, balancing priorities and ensuring the delivery of high-quality service support . Build customer loyalty through tactical, ... The Philips Customer Success Manager is responsible for driving customer success and service delivery excellence across various customer healthcare… more
- Comcast (Philadelphia, PA)
- …Support Communications will support the Senior Manager, Product Support Communications, in other product service communications efforts, including ... role will primarily be the day-to-day contact for MDU field teams and manage the execution of field...teams to ensure communication intake and process efficiencies + Support Senior Manager in other product service … more
- GE HealthCare (FL)
- …process to drive service effectiveness and limit onsite trips. * Support Field Engineers utilizing innovative technology solutions to drive productivity and ... field process improvements that drive first call resolution excellence. * Support field -based technical training and instructor lead training at HCI as… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...at Rubrik is composed of seasoned experts in the field of data management and security who possess an… more