- BD (Becton, Dickinson and Company) (Vernon Hills, IL)
- …of possible** with us. BD Diagnostic is seeking a field -based Automation Service Engineer to provide on-site support at various customer locations ... expectations, arrival times, ongoing service activities, and follow-up calls in support of BD Customer Experience initiatives, while also properly reporting… more
- Saint-Gobain (MO)
- …Working directly with Field Service Managers and Field Service Technicians to bring value to customer **Commercial & Excellence in Execution** **:** ... 60% + Actively works with other departments including Sales, Field Service , command center and R&D to ensure customer service needs are met. Identifies… more
- Safran (Irvine, CA)
- … Bulletin * Lead the development and coordination of field Service Bulletin modification plans, ensuring alignment with customer requirements and timely ... field ). * 3+ years of experience in product support , field service , or engineering...technical documentation, drawings, and specifications. * Excellent communication and customer service skills. * Ability to manage… more
- Canon USA & Affiliates (San Jose, CA)
- …current and accurate - Verify accuracy of technical procedures to support field service technicians and customer needs - Provide detailed presentations ... user training on Photolithography products both in-house and at customer sites - Provide classroom and laboratory training for...- Requires a Bachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related… more
- Casella Waste Systems Inc. (Montpelier, VT)
- …& Distinctions:** **Level I:** 0\-2 years of progressively complex experience in the customer service field \. Demonstrated knowledge and competence in one ... team to support OSRs and provides excellent customer support \. **Level II:** 3\-5 years of...of progressively complex experience in the customer service and client relationship management field \. Demonstrated… more
- Microsoft Corporation (Reston, VA)
- …technology, business, or related field AND 1+ year(s) technology industry, customer service , or related experience OR Bachelor's Degree in technology, ... (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer...related field AND 2+ years technology industry, customer service , or related experience OR 5+… more
- Microsoft Corporation (Redmond, WA)
- … Engineer (ACE), you will work together with field teams ( Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and ... environment. Case Ownership - Directly own a subset of customer support cases from end to end....learn ways in which customers and partners use the service and identify feature and knowledge gaps, misconfigurations, metrics,… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …processes. Process Optimization & Continuous Improvement Ability to assess and refine customer service workflows, support operations, and escalation ... Bachelor's or associate's degree in business, or a related field preferred. + 6+ years of progressive leadership experience... support . Technology & CRM Management Proficiency in customer service platforms, CRM tools, and analytics… more
- Cretex (Brooklyn Park, MN)
- …they are aligned with the cross-functional teams within the company and Cretex Medical + Support Customer Service teams with escalations in the areas of ... production planning, scheduling, material management, procurement, etc. + Support Customer Service Teams in...reporting Qualifications + Bachelor's degree in business or technical field + 6 years of Business to Business, technical… more
- Philips (Reedsville, PA)
- …effectively across projects, balancing priorities and ensuring the delivery of high-quality service support . Build customer loyalty through tactical, ... The Philips Customer Success Manager is responsible for driving customer success and service delivery excellence across various customer healthcare… more