- Microsoft Corporation (Redmond, WA)
- …and Enterprise Resource Planning (ERP). This includes areas such as CRM, Customer Service , Customer Insights and Marketing, Field Service , Project ... and more. As a leader in Software as a Service for business applications, this group represents the core...a **Senior Program Manager** to join the Dynamics 365 Customer Experience and Growth team, supporting our US Government… more
- Amazon (New York, NY)
- …to improve customer and employee experiences. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work ... with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run… more
- Merck (Trenton, NJ)
- …Solutions (CSS), Regional Medical Director (RMD) and other key stakeholders to share key customer learning and support customer needs + Outstanding in all ... Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to...+ Valid Driver's license **Preferred:** + Prior consulting or customer service experience + Experience developing and… more
- Eaton Corporation (Richmond, VA)
- …line field performance and achieve divisional goals + Improve customer satisfaction + Collaborates with cross functional team members including Manufacturing ... issues and warranty performance across the CPS business in support of related product lines. The individual will be...and manages closure of corrective actions. + Interfaces with field engineers (CSEs) as a liason for customer… more
- Corning Incorporated (Charlotte, NC)
- …critical KPIs (key performance indicators), leveraging automation and digital tools to streamline service and reduce customer effort. + Build and strengthen a ... a team of supervisors and ~100 specialists to provide timely and accurate support , ensuring smooth and impactful customer interactions. + Oversee hiring,… more
- TEKsystems (Conshohocken, PA)
- …ordering, and customer specific equipment ordering. + Partner with center field support and internal employees to ensure seamless consultant onboarding, ... Support Activities_** + Provide outstanding front office customer service (telephone and reception area) +...appliance service , etc.). + Provide education and support to field office producers around critical… more
- Colgate-Palmolive (Piscataway, NJ)
- …supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs. + Ensures learning's are captured ... a strong understanding of supply chain principles including replenishment, ordering, and customer service functions. + Advanced proficiency in analytical tools… more
- Republic Services (Boscobel, WI)
- …from the Customer Care Supervisor, provides resolution of complex escalated customer service concerns. + Responding in a professional, empathetic, and ... implement innovative solutions. + Effectively priorities and records information about customer support interactions by inputting information into Company… more
- Oshkosh Corporation (Oshkosh, WI)
- …execution. + Collaborate with service reps to ensure timely fulfillment of customer service appointments, warranty support , and resolution of service ... role will support internal operations by facilitating service and order information required to meet customer...will be provided for qualified individuals with disabilities to support performance across both office and field … more
- Amazon (Cupertino, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...'s enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer … more
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