- Microsoft Corporation (Redmond, WA)
- …or iterative testing. + Experience implementing Supportability‑by‑Design principles to enhance customer experience and support service reliability. ... on promising concepts, solution prototyping, and development, all the way through successful service rollout and Live Site support . Every day, customers stake… more
- Globus Medical, Inc. (Collegeville, PA)
- …technical or medical field + 1+ years of working experience in a fast-paced customer service environment + BS preferred in a technical field preferably ... by means of communication with the patients, doctors and field representatives, and simultaneously document the communication in approved...+ Responds to situations where the first line of support has failed to resolve customer hardware… more
- Ricoh Americas Corporation (Boston, MA)
- … alerts, technical support , and training with a strong focus on customer service . Ensures solutions and applications used to monitor, manage, and report ... for the daily support of assigned RICOH managed devices within the customer 's fleet, including delivery of supply, service , and asset management services… more
- The Toro Company (Bloomington, MN)
- Marketing Manager II, RLC Customer Lifetime Value - The Toro Company Who Are We? With roots dating back to 1914, The Toro Company was built on a tradition of quality ... properties. It is committed to delivering superior innovation and customer care. We are seeking a talented and motivated...role, you will not only oversee product development and support for dealer and distributor channels but also play… more
- WEG Electric Corp. (Duluth, GA)
- …with basic start-up of WEG products. + Provides after-hours phone support . + Sends Field Service Request Form to customer when requested or when scope of ... extends beyond expected boundaries of reasonable phone or email support . + Assists field support ...of WEG products in the appropriate database. + Reviews field service reports as needed for warranty… more
- Access Dubuque (Dubuque, IA)
- …Responsibilities include managing a mobile service schedule to meet customer expectations, while meeting field revenue expectations. Must maintain a ... priorities are aligned + Actively identify, market and communicate solutions for customer service opportunities in area of responsibility + Proactively forecast… more
- Conagra Brands (Omaha, NE)
- …Warehousing, and Customer Order Management teams to design, deliver, and support technology that powers the movement of our products and ensures a seamless ... As the Systems Analyst ( Customer Delivery & Customer Order Management...IT Outsourcer performance, including incident management, change control, and service -level adherence. + Engage in financial management and forecasting… more
- REI (Seattle, WA)
- …IT support staff (FTEs), fostering a culture of continuous improvement, customer service excellence, and technical proficiency. + Identifies and communicates ... phases of support are coordinated, monitored, logged, tracked, and that service requests are resolved appropriately or escalated for resolution to second and… more
- Koniag Government Services (Washington, DC)
- …concepts to interpret spreadsheet data and generate simple reports + Demonstrated experience in customer service or support roles + Strong accuracy in data ... databases, and automated workflows, while providing timely and friendly customer support to users of INL IT...zero to two years of experience in a relevant field , OR associate's degree in the above fields or… more
- Vontier (Stow, OH)
- …Assist with the development of dept SOPs and Best Practices in the areas of customer service and inside sales support . Drive consistent application in Daily ... The Business Support Coordinator will play a critical role in...process, assisting with quotes and proposals, and delivering exceptional customer service . This position ensures timely and… more