- Amazon (Austin, TX)
- …Whole Foods Market, Amazon Fresh, and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity ... diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to ensure… more
- Research Foundation CUNY (New York, NY)
- …and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects ... LaGuardia SBDC also oversees an Outreach Center at Queens College, providing services across both campuses to support business creation, job retention, and regional… more
- Amazon (Seattle, WA)
- …Amazon Connect forecasting and agent scheduling handles all aspects of customer service agent schedule management in the contact center center -- forecasting ... that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, customers can create their own cloud-based… more
- Walmart (Bellevue, WA)
- …is one of the major segments of Walmart Global Tech's Enterprise Business Services , which is invested in building a compact, robust organization that includes ... service operations and technology solutions for Finance, People, and...hybrid retrieval, and reranking strategies. + Design and orchestrate multi- agent LLM systems using paradigms like ReAct, self-reflection, and… more
- Metropolitan Council (Minneapolis, MN)
- …on generating effective solutions by working individually and collaboratively. *Strong customer service skills to provide quality client services to the public ... metropolitan area and provide regional transportation, wastewater, and housing services . More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)… more
- CRC Insurance Services, Inc. (Dallas, TX)
- …and maintain excellent client relationships. 2. Market all company products and services to clients. 3. Underwrite new and renewal business without direct ... the time of binding and take appropriate or needed actions with the agent (CRC Client). 9. Proof policies, endorsements, audits, cancellations, etc and make… more
- Bank OZK (Little Rock, AR)
- …a company. We're nationally recognized as an industry leader in financial services . That means we combine exceptional service with innovative technologies to ... Knowledge of call center principles. + Knowledge of general banking principles and/or financial services . + Ability to communicate effectively both verbally and… more
- Oshkosh Corporation (Frederick, MD)
- …educate, present, and showcase design impacts and innovation. + Function as an agent for change in the process optimization and strategic planning for technology and ... years of ServiceNow development or implementation experience + ITIL, COBIT, financial planning, budgeting, business acumen + Written and verbal communication,… more
- CIBC (Chicago, IL)
- …CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Signing Authorities Agent is accountable for the vetting and resolution of complex ... Type** Regular **Weekly Hours** 40 **Skills** Active Listening, Client Service , Customer Experience (CX), Internal Controls, Interpersonal Communication, Operational… more
- Navy Federal Credit Union (Vienna, VA)
- …enabling agent access to external data sources and web services . + Experience implementing MCP and A2A capabilities, including asynchronous communication and ... deliver AI solutions collaborating with stakeholders in Enterprise Technology Services (ETS) and business partners including Enterprise Architecture, Enterprise AI… more